Senior Manager, Group Events

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

PURPOSE

• Drive the end to end strategy and execution of the prominent flagship Group Distribution event portfolio, which includes the HiVE agency and Partnership HiVE, representing the two events with the largest budgets in the Group
• Support and develop the Group internal event strategy
• Contribute to content direction that aligns with our business direction and engages and inspires employees at FWD GO’s internal events
• Build and execute events of the highest caliber raising the bar each event
• Grow internal staff engagement and participation through Group Office Events

KEY ACCOUNTAIBILITIES

• Lead the end-to-end conceptualisation, planning, implementation and delivery of key Group Office internal events, including town halls, regional leadership meetings and high-profile recognition events, ensuring alignment with agreed business objectives and audience needs
• Act as a trusted partner to executive leadership, C-suite sponsors, and Business Unit heads to translate strategic business led objectives into compelling live event formats and audience experiences.Establish measurable event success criteria and leverage audience data, participant feedback and stakeholder insights to evaluate effectiveness and continuously improve future events
• Collaborate cross-functionally with Communications, HR and Creative teams to ensure unified messaging and seamless delivery
• Communicate effectively with venues, virtual event platforms and other event vendors sourcing and negotiating confidently on products and services
• Take ownership of project-level financial and management, including budgeting, forecasting, vendor negotiations, cost optimisation and reconciliation, ensuring strong value for spend
• Manage multiple concurrent events leading the planning, communications, staff registrations, onsite execution, logistics management and stakeholder & speaker onsite management
• Build and maintain effective relationships with key internal stakeholders
• Oversee keynote briefings, script alignment, and stage management for leadership presenters and internal speakers
• Work collaboratively with preferred partners to deliver on briefs for promotional videos, post event reels, pre-recorded sessions, etc. guiding the storyboarding, video development and final video editsProvide leadership to junior team members, coordinators, agencies and project teams, setting delivery standards, allocating work and building event-management capability.
• Manage multi-currency internal event allocations (including large-scale multi-day project budgets), ensuring rigorous forecasting, tracking, and reconciliation.
• Maximize internal budget allocations through strategic venue selection, vendor negotiations, master service agreements (MSAs), and value adds.
• Build and refine reusable internal event playbooks, standardised briefs, run-sheet templates, and preferred vendor lists
• Mentor and direct junior coordinators, on-site event staff, agency partners, and local venue crews
• Lead post-event evaluation and reporting, including analysis of attendee data, survey results, stakeholder feedback and key event outcomes, and present actionable insights and recommendations to improve future events.
• Continuous develop of feedback mechanisms and post-event survey frameworks to measure event effectiveness, and ongoing engagement

QUALIFICATIONS / EXPERIENCE

• Bachelor degree or equivalent in Business Operations, Hotel and Event Management, Journalism, Communications or similar preferred
• 10 years of events management experience
• 1-2 years virtual event experience
• Experience handling stakeholders from diverse teams across Asia Pacific
• Excellent organisational skills
• Strong communications and inter-personal skills
• Excellent knowledge of MS office (PPT specifically) & event management technology/platforms
• Experience in Adobe illustrator a plus
• Ability to travel when required

KNOWLEDGE & TECHNICAL SKILLS

• Ability to identify and assess internal customers’ needs and wants and recommend best way forward while managing expectations and empathizing with needs.

• Excellent collaboration, communication, and organisational skills

• Strong analysis and presentation skills with the ability to influence direction.

• Ability to lead event production strategy providing creative suggestions and solutions for programme sessions (virtual or live)

• Experience event rundowns with clear and concise direction for event support with extreme focus on attention to detail

• Working knowledge/experience with virtual events platforms/technology and ability to assess and advise on functionality to meet the needs of the event