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Location
In office (Malaysia)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Nov 2, 2026. FWD scores B on the Alion truth index.

Overview
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FWD

FWD Group is a pan-Asian life insurance provider headquartered in Hong Kong and established in 2013. The company offers a range of products including life and medical insurance, general insurance, employee benefits, and family takaful solutions. It operates across ten markets in Asia, serving millions of customers through a multi-channel distribution network that includes agents, bank partners, and digital platforms.

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was established in late 2019. Strategically located in Kuala Lumpur, FWD TIM serves as a pivotal shared service location within FWD Group, providing services to multiple markets across the Group. FWD TIM houses a diverse and talented workforce focused on essential business and technology services such as information security, cloud operations, IT solutions delivery, digital and data, actuarial, finance, investments, and customer service, among many others. FWD TIM is dedicated to drive and deliver operational excellence and efficiency, foster innovation and ensure regulatory compliance across all business functions as well as maintain a competitive edge in the market.

PURPOSE

  • A role to be responsible for test case execution using automation tools, able to develop/maintain automation tools with guidance

KEY ACCOUNTABILITIES

  • Create test data required to perform UAT/SIT
  • Able to use existing automation tools to execute huge or complex cases, analyst the automation results and summary to a clear user report.
  • Able to debug and enhance the automation scripts basic on requirement needs
  • Able to use PythonVBA to design automation tools to facilitate work
  • Execute test scripts and Document defects to support project roll-out
  • Report test results and defect logs in an efficient and detail manner
  • Follow up with FWD BU IT Team to resolve the defects
  • Work with different internal parties to ensure the testing is carried out correctly
  • Provide end-to-end automation solution for difference insurance systems and business data flows
  • Provide ad-hoc support when required

KEY PERFORMANCE INDICATORS

  • Complete cases execution on time
  • Able to analyst testing results and identify the root cause
  • Able to execute test case using automation tools

EXTERNAL & INTERNAL CONTACTS

  • CTC Testing manager
  • CTC Testing automation team
  • CTC BA & development team
  • BU Business teams, BA's and other BU stakeholders
  • GO Technical support teams

DECISION MAKING

  • Recommend automation technical solution or design for each kind of testing platform
  • Estimate automation execution strategy and complete timeline.

QUALIFICATIONS / EXPERIENCE

  • Bachelor's or higher in Information Technology, Computer Science, Statistics, or similar is preferred
  • Tester or automation experience, insurance industry is preferred

KNOWLEDGE & TECHNICAL SKILLS

  • Familiar with Python language, Selenium and Appium mechanism is preferred
  • Know basic insurance knowledge.
  • Detail-minded and responsible
  • Proficient in MS Office

COMPETENCIES

  • Able to use various automation schemes to complete test tasks efficiently and quickly
  • Fast learning and willing to learn is preferred
  • A good team player
  • Good communication and interpersonal skills
  • Good command of both reading and written English
  • Ability to work under pressure and to handle tight deadlines.
  • Self-motivated and independen
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