Staff Technical Product Manager

Job Description Summary

Act as liaison between process owners and solution stakeholders and become the official solution advocates where required. Key person in determining when, how a solution needs to be developed, upgraded, or dropped.

Guides project teams and customers for planning of sprints and Iterations of delivery of solutions.

A Product manager will have to deal with “Systems of Systems” scenarios, must be concerned not just with how the solution will operate in its own context, but how it will function in the context of the larger IT ecosystem. A successful candidate is expected to question assumptions and drive change to mitigate potential risks, envision or evaluate new technology or solutions and to move towards it.

The successful candidate will gain and understand business process relevant to the problem, defining the AS-IS process, identify gaps that needs to be addressed, define the To-Be Process and convert them into IT requirements, solutions. This position will give you an opportunity to be part of an innovation team in a greenfield area to help define new process improvements, solutions in automation, data challenges to help GE Power Conversion to continuously drive innovation and maximize businesses outcomes along with user experience.

Job Description

1. Business Analyst

Meets with business and IT stakeholders to translate business challenges into a business case for automation.

Writes business case documentation, which includes documentation of as-is process, business process modelling, identification of automation areas, and return on investment (ROI) benefits analysis.

Writes the Business Requirements document which includes a detailed overview of the as-is process and outlines the challenges that could be solved through an IT and/or automation solution.

Actively engages with key stakeholders and goes to the place of work to observe the business processes in actions to effectively provide ideas for automation.

Maintains strong relationships with key stakeholders by gaining trust of stakeholders and respect through technical leadership.

2. Technical Solution Architect

Looks at business processes to identify potential automation solutions that can be automated using RPA, AI, or similar technologies.

Partners with business and application solution architects to understand how processes are implemented in IT systems and provides automation solutions to drive productivity and simplification.

Writes Solution Design document and holds session with business and IT stakeholders to ensure full understanding of technical approach for solution delivery.

3. Product Management

Manages the full lifecycle of the solution, including initial problem definition, solution design, development, postproduction support, and eventual solution retirement.

Evaluates the active solution portfolio and upgrade and improve existing solutions as required based on evolving business needs.

Works with ITO, Project Management and/or Services processes and IT owners to identify automation opportunities.

Writes and maintains product specifications, which includes the solution configuration guide and operations guide.

4. Vendor Management

Manages vendor relationship to drive delivery, including providing effort estimation, evaluation of proposals, and overseeing delivery of third-party resources.

Manages Development &Testing, Deployment and Maintenance.

Qualifications / Requirements

• At least 8 years related experience in IT Industry as Business Analyst, Solution Architect, or equivalent role.
• Provided solutions for cross functional IT Systems, with a significant part of the experience in Business Applications and/or ERP solutions.
• At least 4-5 years of experience in a Business Analyst role in at least one of the business domains ITO, Project Management or Services etc..
• Atleast 3-4 years expereince in leading Automations using tools like UiPath, n8n, blue prism, power automate, automation anyware

Desired Characteristics

• Quick learner of functional process and how it influences IT applications and solutions with Problem Solving mind set.
• Ability to work with cross-functional teams to drive outcomes
• Thinker with focus on big picture, root cause while driving discussions, solution design and tools required to solve the problems.
• Technical Experience: ERP in one of more modules, RPA, Chat-BoT Automation and or BI/Data Analytics experience.
• Good presentation and Communication skills
• Have had experience in evaluation of tools and s/w
• Work expereince in AI/GenAI, Agents will be added advantage
• Experience working in remote / global teams.

Additional Information

Relocation Assistance Provided: Yes