IAM Systems Administrator

The Identity and Access Management (IAM) System Administrator manages user accounts, access privileges, and authentication services across Information Assurance systems. This position supports platforms such as SailPoint, Active Directory, Okta, PowerShell-based automation, and other internal identity-management tools.

The administrator is responsible for account provisioning, modification, suspension, and termination; access reviews; identity lifecycle management; troubleshooting; documentation; and compliance with security policies and system requirements.

DUTIES AND RESPONSIBILITIES:

• Create, modify, disable, and delete user accounts based on approved requests and established procedures.
• Process account-management activities through approved ticketing systems and workflow tools.
• Validate account requests and confirm that all required approvals are documented before making changes.
• Assign and update user roles, group memberships, permissions, and access levels in accordance with business requirements and least-privilege principles.
• Support onboarding, transfers, and offboarding activities in coordination with Human Resources, Security, Information Technology, system owners, and management.
• Support password resets, account unlocks, multifactor authentication enrollment, and other access-related services.
• Monitor and support user identity lifecycle events across identity and access management platforms.
• Maintain accurate account inventories, access records, audit trails, and supporting documentation.
• Conduct periodic access reviews and assist with identifying inactive, duplicate, excessive, or unauthorized accounts.
• Monitor account activity and escalate suspicious or potentially unauthorized access in accordance with established procedures.
• Troubleshoot account and authentication issues and coordinate with system owners, service desk personnel, and other support teams as needed.
• Use PowerShell and other approved tools to automate account-management activities and process bulk requests or jobs.
• Support audits, assessments, investigations, and compliance reporting.
• Develop, maintain, and follow standard operating procedures, work instructions, and account-management documentation.
• Identify opportunities for process improvement and recommend enhancements to increase accuracy, efficiency, and security and consult with direct manager first before implementing.
• Protect sensitive, personally identifiable, proprietary, and company information.
• Manage assigned work and, when applicable, coordinate or take/assign more work from the main ticketing system dedicated to Account Admin team.
• Perform other duties as assigned by management.
• Meet applicable security-clearance eligibility requirements or obtain security clearance, as required for the position.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.