Cloud Operations Lead

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

MBI (T2)

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Cloud Engineering, Cloud Operations, Leadership

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Seize your opportunity to make a personal impact as a CLOUD OPERATIONS LEAD supporting the Department of Veterans Affairs. GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.

At GDIT, people are our differentiator. As a CLOUD OPERATIONS LEAD supporting the Department of Veterans Affairs in Austin Texas, you will help ensure today is safe and tomorrow is smarter.

Join GDIT to support the Department of Veterans Affairs (VA) through the Infrastructure Operations Support Services program

HOW A CLOUD OPERATIONS LEAD WILL MAKE AN IMPACT

As the Cloud Operations Lead, you will oversee enterprise cloud operations across the VA Enterprise Cloud (VAEC)-ensuring availability, reliability, security compliance, capacity optimization, and modernization readiness across all cloud service providers.

You will manage cloud operational workflows, orchestration pipelines, monitoring tools, incident processes, service catalog offerings, and capacity forecasts. You will work closely with cloud engineers, incident responders, cybersecurity teams, architects, and VA stakeholders to maintain resilient multi-cloud environments and improve observability, automation, and operational performance.

You will maintain and refine cloud governance standards, validate monitoring coverage, ensure security and TIC compliance, coordinate incident handling, and oversee change alignment across VA’s cloud infrastructure. You will design and manage cloud performance measurement systems, streamline response workflows, enhance automation, and integrate cloud operations with hosting, development, cybersecurity, and network teams.

You will engage with VA leadership to provide operational insights, incident reviews, capacity and demand assessments, modernization roadmaps, and reliability recommendations. You will drive continuous improvement by identifying operational gaps, optimizing autoscaling and orchestration processes, strengthening documentation, expanding automation, and maturing cloud performance management practices.

Your work ensures VA’s cloud environments remain secure, scalable, resilient, and mission-ready.

What You’ll Need to Succeed

• Bachelor’s degree or equivalent and 5+ years of experience
• Experience leading cloud operations, monitoring, major incident response, or cloud governance in enterprise IT environments
• Demonstrated expertise with multi-cloud environments (Azure, AWS, VAEC), cloud monitoring tools, and operational frameworks
• Strong understanding of ITSM, cloud service delivery, cloud governance, and enterprise-class configuration management
• Ability to evaluate cloud documentation, workflows, capacity models, monitoring systems, and operational outputs for completeness, accuracy, and compliance
• Experience developing cloud performance plans, audit artifacts, dashboards, and corrective-action processes
• Excellent written, analytical, and stakeholder communication skills
• Ability to collaborate across cloud engineering, network, cybersecurity, hosting operations, and federal organizations

Desired Qualifications

• Experience supporting VA, federal programs, or large regulated cloud environments
• Cloud certifications (Azure, AWS, multi-cloud operations, monitoring, or DevOps certifications), ITILv4, Six Sigma, or similar credentials
• Familiarity with cloud security requirements, vulnerability management, TIC standards, VA Handbook 6500, and cloud governance practices
• Experience with cloud orchestration, automation frameworks, incident management tools, monitoring platforms, APIs, and performance analytics

Security Clearance

• Must be able to obtain a Public Trust clearance

Location:

Austin, TX (hybrid)

No visa sponsorship is available for this position

GDIT IS YOUR PLACE:

• AI-enabled professional growth tools
• Leadership development and internal mobility programs
• Competitive pay, benefits, and 401(k) match
• Mission-focused culture supporting Veterans
• Opportunities to modernize VA’s cloud financial ecosystem and strengthen cost efficiency, accountability, and business value across nationwide operations

The likely salary range for this position is $136,000 - $184,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA TX Austin

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans