Sr Talent Acquisition Partner

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.

Senior Talent Acquisition Partner

Location: Budapest, Hungary | Level: Senior | Experience: 5+ years

Why Join Genesys

At Genesys, we deliver AI for the experience economy through powerful solutions, expert services and strategic partnerships that help organizations orchestrate smarter interactions at scale.

As a global leader in AI-powered customer experience, we help thousands of organizations around the world turn AI from possibility into production. Through Genesys Cloud, our powerful, unified CX platform, we connect AI, data, systems and people to deliver intelligent experiences at enterprise scale.

If you’re passionate about shaping hiring strategies, influencing business decisions, and delivering a best-in-class candidate journey, you’ll thrive here. Join an inclusive team of expert talent partners who go beyond filling roles, we help shape the future of our company.

What You'll Do

• Act as a strategic advisor to business leaders and HRBPs, translating workforce needs into robust talent strategies
• Own and lead the full-cycle recruiting process for critical and high-impact roles, from briefing to onboarding
• Build strong, consultative relationships with hiring teams, championing a proactive and data-informed recruitment approach
• Leverage talent analytics and sourcing diagnostics to guide search strategy and decision-making
• Engage and attract top passive talent using advanced AI tools (e.g., Findem.AI), social media, and your own professional network
• Craft compelling outreach messages and employer branding initiatives to enhance talent engagement
• Identify and implement continuous improvement projects across Talent Acquisition, driving operational excellence and innovation
• Represent Genesys at industry events, career fairs, and networking forums to enhance brand visibility and pipelines as required
• Mentor junior TA team members, sharing best practices and coaching for success.

What You’ll Bring

• 5+ years of full-cycle recruiting experience, ideally in a fast-paced tech or SaaS
• undefined
• Deep expertise in passive sourcing, candidate relationship management, and pipeline building
• Experienced at recruiting Engineering professionals
• Experience and openness to using AI in your day to day role
• Strong business acumen with the ability to influence, negotiate, and manage ambiguity at senior levels
• Experience with Workday, CRM tools, and analytics platforms for reporting and tracking
• Familiarity with global hiring practices and compliance standards, especially GDPR
• Advanced communication skills - both written and verbal - with an executive presence
• Proven success partnering with diverse stakeholders to deliver high-quality hiring outcomes
• A collaborative spirit, growth mindset, and a passion for creating inclusive, equitable hiring experiences.

Your Core Skills

Skill Proficiency

Talent Analytics Experienced

Talent Acquisition Experienced

Influencing & Stakeholder Mgmt Advanced

Negotiation & Persuasion Intermediate

Talent Pipelining Advanced

Managing Ambiguity Advanced

Operational Efficiency Intermediate

Executive Presence Intermediate

Candidate Relationship Mgmt Experienced

Detail Orientation Experienced

What Sets This Role Apart

This is not a transactional recruiting role. As a Senior TA Partner at Genesys, you will:

- Drive long-term hiring success , not just fill jobs.

- Influence the future of the business by hiring strategically, not reactively.

- Be recognized as a talent scout and market expert, not just a recruiter.

- Joining a fantastic EMEA TA team

Ready to Make an Impact?

Join us and help shape the next chapter of innovation at Genesys. Be part of a company

where talent is the most valued asset and where you can make a real difference

Working at Genesys

• AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at[email protected].

You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.