Tech Lead - Enterprise Application Salesforce P 4C

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role ofTech Lead - Salesforce Integration Lead/Expert

As principal consultant you are specializing in Salesforce Integration, you will lead the design, development, and implementation of complex Salesforce integration solutions across enterprise systems. You’ll serve as a strategic advisor to clients, guiding them through digital transformation initiatives and ensuring seamless connectivity between Salesforce and other platforms.

Responsibilities

• Integration Strategy & Architecture

• Design scalable integration architectures using Salesforce APIs, middleware tools (e.g., MuleSoft, Dell Boomi), and custom solutions.
• Define integration patterns (real-time, batch, event-driven) tailored to client needs.

• Project Leadership

• Lead cross-functional teams through the full lifecycle of Salesforce integration projects.
• Facilitate workshops to gather business and technical requirements.

• Solution Development

• Develop and deploy custom integration solutions using Apex, REST/SOAP APIs, and third-party connectors.
• Ensure data integrity, security, and compliance across integrated systems.

• Client Engagement

• Act as a trusted advisor to clients, translating business goals into technical solutions.
• Provide thought leadership on Salesforce best practices and emerging technologies.
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• Documentation & Training
  • Create detailed technical documentation and integration playbooks.
  • Mentor junior consultants and conduct client training sessions.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.

• Relevant years of experience in Salesforce consulting, with 3+ years in integration-focused roles.
• Deep understanding of Salesforce CRM, APIs, and integration architecture.
• Proficiency in middleware platforms (e.g., MuleSoft, Informatica, Jitterbit).
• Strong knowledge of data migration, ETL processes, and system interoperability.
• Salesforce certifications (e.g., Integration Architecture Designer, Platform Developer II) preferred.

Preferred Qualifications/ Skill

• Experience with Agile/Scrum methodologies.
• Strong communication and stakeholder management skills.
• Ability to troubleshoot complex integration issues and propose innovative solutions.
• Familiarity with DevOps tools and CI/CD pipelines for Salesforce.

Qualifications

Certifications

Required Skills

Language

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Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.