ANALISTA WORKFORCE MANAGEMENT

Gentera • Spanish: C1 • Financial Services • Personal Finance Apps & Education • SQL • Power BI • MicroStrategy • 1 month ago
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Location
In office (Mexico City)

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Sep 21, 2026.

Overview
Company
Impact
Profile match

Gentera

Gentera is a Mexican financial group that serves the financial needs of its clients with a human-centred approach. It hires scrum masters, machine learning engineers, call center and service desk leaders and coordinators and workforce management analysts. The group is based in Mexico City, Mexico.
gentera.com.mx • HQ: Mexico City, Mexico • Microfinance
Tech stack of Gentera

Objetivo:

Generar pronósticos y planeación de horarios, mediante los procesos y herramientas adecuados para asegurar la disponibilidad de agentes requeridos para la operación de nuestros clientes internos y campañas emergentes de acuerdo a la necesidad del Negocio.

Experiencia y conocimientos en:

1. Conocimiento de métricas WFM

2. Conocimiento en Excel

3. Capacidad de análisis

Deseable:

1. Conocimiento de estadística

2. Conocimiento en Software de base de datos (SQL, Phyton)

3. Conocimiento de Software para la elaboración de tableros (Power Bi o Microstrategy)

Años de experiencia: 1 año

Modalidad: Esquema flexible, Sur de la CDMX.

Beneficios:

  • Seguro de Gastos Médicos Mayores Familiar
  • Seguro de Vida
  • Fondo de Ahorro
  • Caja de Ahorro
  • Vales de Despensa
  • Prima vacacional, aguinaldo y vacaciones
  • Bono por utilidades
  • Bono por desempeño
  • Entre otros beneficios adicionales

*Para postularte favor de poner tu información completa en mayúsculas*

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