AV PreSales Engineer

Established in 1982 as a leading Office Automation Solutions provider for the UAE and the wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. Partnering with leading technology vendors, GCG creates bespoke solutions and services for key industry sectors.

Job Summary

The AV Presales Engineer is a technically advanced, commercially minded specialist responsible for designing robust AV integration solutions across the UAE and GCC markets. The role bridges advanced system design with strategic project acquisition. The incumbent leads AV system design, develops bid documentation, engages clients and consultants at senior level, and supports the sales team in securing landmark AV projects across corporate, government, hospitality, and education sectors.

Duties & Responsibilities

AV System Design & Engineering

• Create detailed AV system designs including schematic line diagrams, signal flow topologies, rack layouts, cable schedules, and network architectural pathways.
• Engineer advanced layouts incorporating DSPs, Unified Communications (UC) platforms, automated control infrastructure, and AV-over-IP networks.
• Ensure all designs are technically sound, commercially optimised, and compliant with project specifications and industry standards.
• Maintain current knowledge of emerging AV technologies and industry platforms relevant to the GCC market.

Tender & Construction Documentation

• Review and interpret complex construction project documentation including structural plans, MEP layouts, ID drawings, reflected ceiling plans (RCPs), and tender specifications.
• Develop comprehensive AV Bills of Quantities (BOQs), Bills of Materials (BOMs), and competitive project costings derived from architectural specification review.
• Formulate Scopes of Work (SOW), technical solution narratives, architectural compliance matrices, and responsive technical RFP/RFQ bids.
• Ensure all bid documentation is accurate, legally sound, and submitted within required timelines.

Presales & Client Engagement

• Conduct on-site engineering surveys, physical technical assessments, and customer discovery sessions alongside the sales account management team.
• Pitch customised AV engineering designs and present Value Engineering (VE) alternatives directly to consultants, main contractors, and executive decision-makers.
• Build and maintain strong relationships with external consultants, clients, and cross-functional internal teams.
• Support the sales team in deal structuring, commercial positioning, and technical objection handling throughout the bid cycle.

Vendor & Partner Management

• Foster and manage commercial relationships with regional AV manufacturers and wholesale distributors across the GCC to ensure priority pricing and rapid solution verification.
• Stay aligned with vendor product roadmaps, certifications, and new technology releases relevant to active and upcoming projects.
• Coordinate with vendors on product availability, lead times, and technical support for active bids.

Education

Bachelor's degree in Electronics, Electrical Engineering, IT, or related technical field

Degree in Audio-Visual Technology or Systems Integration; AVIXA CTS-D (Design) certification

Experience

• 5+ years in AV presales and design within the UAE/GCC market
• Proven track record on medium-to-large commercial AV projects (corporate, government, hospitality, education)
• AVIXA CTS certification (mandatory)
• Valid UAE driving licence and personal vehicle (mandatory)
• 8+ years AV presales/design experience with senior client engagement
• AVIXA CTS-D (Design) certification active
• Experience with command/control rooms and mission-critical environments
• Established regional vendor/distributor relationships in GCC

Technical Skills

• AutoCAD, MS Visio for AV design and documentation
• DSP platforms: QSC, Biamp, BSS
• Control systems: Crestron, Extron, AMX
• AV-over-IP: Dante, Crestron NVX, Q-SYS
• BOQ/BOM development from construction drawings
• IT networking fundamentals: VLANs, QoS, IGMP, multicast
• Revit, Bluebeam for advanced design workflows
• IPTV, Digital Signage, AR/VR system integration
• D-Tools or similar estimation/project management software
• Layer 2/3 network architecture for enterprise AV-over-IP deployments

Accountabilities

• Quote-to-win conversion ratio on assigned technical designs
• BOM/BOQ accuracy and margin protection on submitted bids
• Value Engineering (VE) acceptance rate and cost savings delivered
• Competitive pricing leverage through vendor relationships
• Presales bid turnaround time and documentation quality
• Engineering accuracy and rework reduction on BOMs
• Client and consultant satisfaction with technical submissions
• Vendor relationship health and product access