Muda III

Position Overview

The Muda Operator isa key position within operations that will focus on handling problem orders by identifying the problem, analyzing possible solutions, and deciding on the best course of action, in a timely manner.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Diagnose why an order had to be removed from the standard process

• Ability to successfully resolve an issue and move the order along to the next process

• Respond to and/or report recurring issues.

• Assist with and perform investigations into process failures and document findings accordingly

• Support cross-training efforts for current techs and assist in training new techs, as needed.

• Continuously identify opportunities to improve the overall success of operations.

• Work with engineering and quality to initiate and implement process improvements

• Effectively work in a dynamic, team environment, with the flexibility to rotate responsibilities as required.

• Perform quality checks on devices.

• Proactively identify areas for improvement related to operations.

• Maintain accurate documentation and records with integrity.

• Interpret and input data into application-based data systems.

• Read, comprehend, and adhere to written work instructions, SOP’s, etc

• Follow verbal instructions from supervisors, group leaders, and trainers.

• Adhere to all safety policies and procedures and promote a safe work environment for all team members.

• Consistently meet attendance, quality, and productivity expectations.

• Accomplish other duties as required.

Competencies (Knowledge and Skills needed for this position)

• Strong oral and written communication skills. Group presentation skills.

• Read, Write, and Speaks English

• Strong computer experience.

• Proactively identify areas for improvement related to manufacturing quality, processes, and productivity, by monitoring actual production.
• Continue to work as a tech when not assigned training duties

• Attention to detail and ability to work with a sense of urgency.

• Ability to adapt to/work in a dynamic workplace environment

• Ability to work independently and as part of a team

• Ability to identify opportunities for process improvements

• Be flexible to change to complete job functions and actively seek opportunities through flexing to achieve business objectives.

• Required Education
  • High School Diploma/GED Required
• Experience
  • Hearing Aid Manufacturing experience preferred.
  • Knowledge of a variety of hearing aid manufacturing roles