Technical Product Manager

The core responsibilities for the job include the following:

Program Orchestration:

• Drive cross-functional delivery across AI, backend, and data engineering teams.
• Manage SLAs, dependencies, and risk; ensuring nothing slips between product, infra, and customer ops.
• Own issue triage, RCA processes, and technical delivery escalations with precision.

Technical and Data Operations:

• Oversee data integration pipelines, document reconciliation, and validation systems.
• Build scalable workflows for real-time monitoring, anomaly detection, and SLA reporting.
• Define and implement standardized runbooks for faster issue recovery and zero downtime.

AI and Automation Enablement:

• Use AI and low-code platforms (e. g. n8n, Retool, CrewAI, or LangGraph) to accelerate integrations, diagnostics, and reporting.
• Identify repetitive patterns and automate them into intelligent workflows.
• Continuously evolve processes through experimentation, agentic automation, and feedback loops.

People and Performance:

• Lead a multi-disciplinary team of support, integration, and QA engineers.
• Foster a culture of speed, accountability, and technical depth.
• Own team performance metrics: issue resolution time, uptime, and delivery consistency.

Requirements:

• 2+ years of experience in technical Product management, engineering delivery, or data operations.
• Strong background in backend systems, API integrations, and data workflows.
• Experience with AI orchestration, automation tools, or low-code platforms (e. g., LangChain, n8n, Retool).
• Proven ability to manage SLAs, triage complex issues, and drive high-speed problem resolution.
• Familiarity with cloud environments (GCP, AWS, or Azure) and CI/CD pipelines.
• Excellent written and verbal communication; able to translate between technical and business contexts seamlessly.
• Based in Bangalore, ready to lead hands-on in a high-velocity, collaborative setup.

Skills

API integrations, APIs, ETL, backend, data, pipelines, product, product manager