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GoHighLevel (HighLevel) is an all-in-one white-label marketing, sales, and CRM platform founded in 2018 for marketing agencies, consultants, and small businesses. The platform consolidates lead generation, automated marketing campaigns, sales funnels, appointment scheduling, and two-way messaging into a single software solution. It allows agencies to rebrand the application under their own domain and name, enabling them to resell the platform directly to their clients as a custom SaaS offering.
We are looking for a highly driven and ownership-focused QA Automation who will ensure that every new release, whether features, enhancements, or new products, meets the highest standards of quality, reliability, and consistency. The buck stops with you. You will have the final say on the correctness and stability of our builds.
Responsibilities:
- Own and evolve the test automation platform, ensuring scalability and reliability.
- Design and maintain robust automation frameworks across UI, API, and backend layers.
- Build internal QA tools to improve test speed, efficiency, and coverage.
- Establish automation best practices, coding standards, and scalable test design.
- Implement test observability systems (reporting, metrics, defect insights).
- Conduct performance, load, and scalability testing.
- Maintain distributed and containerised test infrastructure (Docker, Kubernetes).
- Collaborate with Engineering, QA, and DevOps to embed quality into CI/CD.
- Improve test stability through flakiness detection and intelligent retries.
- Enhance test data management and CI/CD quality gates.
- Research and implement AI/ML, LLM-based test generation, and smart automation.
- Advocate for shift-left quality and testability in architecture discussions.
- Maintain documentation and onboarding guides for frameworks and tooling.
Requirements:
- 5+ years in automation testing for web apps, SaaS platforms, or large-scale systems.
Technical Expertise:
- Frameworks: Playwright, Cypress, Selenium.
- Languages: TypeScript, JavaScript, or Python.
- CI/CD: Jenkins, GitHub Actions, GitLab.
- Containers: Docker, Kubernetes.
- Cloud: AWS or GCP.
- API and backend testing (REST validation, integration testing).
- Performance testing: k6 Locust, JMeter.
- Observability tools: Grafana, Prometheus, Slack integrations.
Core Strengths:
- Debugging distributed systems.
- Understanding microservices, system design, and data flow.
- AI-assisted testing exposure (preferred).
- Strong communication and documentation.
- Ownership mindset and platform scalability thinking.
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