Data Center Server Operations Manager, Global Server Operations, People Management

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

US: $122000 - $173000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.

Qualifications

Minimum qualifications:

• Bachelor's degree in a technical field or equivalent practical experience.
• 4 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 4 years of experience managing technical, vendor, contract management, or delivery teams.
• Experience with operations management, people management, performance management, collaboration, planning, communication, time management, teamwork, team building, hardware architecture, network architecture, and operating systems.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration.
• Experience with initiating and executing strategic initiatives in a global environment.
• Track record of leading and improving Environmental Health and Safety (EHS) initiatives.
• Ability to implement and drive the safety culture at the site, while fostering a different and collaborative team environment.
• Excellent strategic problem-solving skills.