Site Operations Lead, Cable Landing Station

About the job

In this role, you will serve as the primary on-site owner’s representative for Google's Cable Landing Stations. You will be directly responsible for local service assurance and safeguarding Google's infrastructure investments by overseeing service provider performance and enforcing Google's engineering and operational standards and will ensure optimal network availability and reliability. You will be a strong operational leader who ensures full compliance with standard operating procedures.

You will serve as a key on-the-ground point-of-contact for local stakeholder engagement, customs, security engagement, community relations, and direct coordination with regional governmental bodies and authorities into google as needed. You will act as the dedicated on-site executive sponsor for regulatory compliance, environmental governance, EHS, and statutory site audits, ensuring adherence to local laws and rapid resolution of official findings.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Oversee direct local operations across the Cable Landing Station (CLS), fronthaul, and outside plant (OSP), holding third-party providers strictly to SLAs while driving rapid MTTR and long-term asset reliability (MTBF).
• Enforce rigorous technical guidelines, SOPs, access controls, and EHS/environmental policies, executing audits and contractor background checks to maintain audit-ready facilities.
• Maintain direct custody of critical spares, consumables, warranties, and specialized test equipment, managing end-to-end inventory tracking and timely replenishment.
• Supervise facilities management (FM) contracts, power systems (UPS, generators, PFE), cooling, and transmission assets (SLTE) through strict preventative maintenance and continuous security oversight.
• Travel independently and at short notice between operational locations to manage urgent incidents, including safely transporting specialized equipment and tools to sites inaccessible by public transit.

Qualifications

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in operational team management, within a cable landing station (CLS), data center, or mission-critical technical facility environment.
• Successful candidate must be an Australian citizen and will be required to obtain and maintain an AGSVA NV1 (Negative Vetting Level 1) security clearance.
• A valid Australian driver’s licence.

Preferred qualifications:

• 10 years of experience in operational leadership and engineering management, overseeing high-reliability infrastructure.
• Experience maintaining critical power, cooling, and optical network assets (e.g., UPS, backup generators, PFE, SLTE).
• Experience in spares custody, end-to-end inventory lifecycle management, and mission-critical asset reliability (MTTR/MTBF).
• Ability to manage third-party vendor contracts, SLAs, and commercial facilities management (FM) agreements.
• Active AGSVA NV1 clearance (or higher) with proven adherence to Australian Government Protective Security Policy Framework (PSPF) operational standards.