IT Product Manager

Description: Take the helm of our flagship digital product and shape the future of retail technology. As the Product Manager for our App, you will drive the product vision, strategy, and execution to integrate diverse services - from e-commerce and loyalty programs to digital payments - into one seamless, high-performance mobile ecosystem. We believe that delivering exceptional customer experiences starts from within; therefore, you will work in an environment driven by our core values of "Harmony" and "Empathy," collaborating with teams whose well-being and happiness are the foundation of our innovative success.
Define and execute the roadmap for the App. Balance the integration of multiple "mini-apps" or service verticals within a single, cohesive user interface and unified user experience (UX).
Act as the central hub between Business Stakeholders, UI/UX Designers, iOS/Android Tech Leads, and QA teams. Translate complex business requirements and customer needs into clear, actionable user stories and product specifications.
Champion the voice of the customer. Utilize deep "Empathy" to understand user pain points, conduct user research, and leverage data analytics to drive product enhancements and feature prioritization.
Manage the product backlog, lead sprint planning, and ensure the engineering team delivers maximum value in every release cycle. Make critical go/no-go decisions for feature rollouts.
Define and monitor key product metrics (MAU, DAU, Retention Rate, Conversion, ARPU). Utilize A/B testing and data-driven insights to continuously optimize the Super App's performance and user engagement.
Job.
Extensive experience in architecting or managing App ecosystems, digital wallets, or complex retail-tech platforms. Capable of driving portfolio-level strategies and presenting product roadmaps to Executives.
Agile/Scrum, User Story Mapping, Wireframing, Backlog Grooming, Sprint Planning.
Jira, Confluence, Figma, Miro, Trello.
Google Analytics, Mixpanel, Firebase, Tableau, Amplitude (for user behavior tracking).
Mobile App Architecture (understanding of micro-frontends/mini-apps), E-commerce, Loyalty Systems, Payment Gateways (Fintech).
CSPO (Certified Scrum Product Owner) or PSPO (Professional Scrum Product Owner).
AIPMM Certified Product Manager.
Certifications in UI/UX principles or Data Analytics.
All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.
Job skills required: iOS, Google Analytics, Architecture, Android, Scrum, Product Owner, Firebase, Tableau, User Experience (UX), UI / UX