Customer Service Coordinator

Support customers, coordinate the details, and help keep orders moving smoothly. Our Grain & Protein Technologies team is looking for a Customer Service Coordinator to provide responsive customer support, accurate order processing, and dependable administrative coordination. 

You will assist customers with inquiries, manage order and account information, prepare routine quotations, and communicate with internal departments to support order fulfillment. This role is a great fit for someone who is organized, detail-oriented, and eager to learn our products, systems, and processes while contributing to a positive customer experience. 

You'll enjoy this role if you: 

Enjoy helping customers by phone and email 

Take pride in processing orders accurately and efficiently 

Are organized and attentive to details 

Like maintaining clear records and up-to-date information 

Enjoy coordinating with different departments to support customers 

Are comfortable using Microsoft Office and learning ERP or CRM systems 

Can balance multiple priorities in a fast-paced environment 

Communicate clearly and professionally 

Like solving routine concerns and knowing when to escalate an issue 

Want to grow your customer service and sales support skills