Senior Product Management Leader - Mobility Dispatch, Fulfilment

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the role

We are looking for a dynamic and experienced product leader to own the strategy and product roadmap for Grab’s Mobility fulfilment outcomes. The specific product outcomes rolling up to this role include producing accurate ETA quotations for all mobility services and delivering promised consumer facing dispatch outcomes while balancing with various salient network and driver goals, through owning the core booking-driver matching service.

The role will also own driver job acceptance and on-job experiences and policies for Mobility services, on the driver partner app. This role will shape some of the most high leverage decisions in Grab’s highly-scaled and high-growth mobility products.

The ideal candidate is someone who has experience with owning platform products with extensible and clean interface and a deep understanding of on-demand marketplaces and systems thinking. The role will pull on functional capabilities across consumer experience, driver experience and policy design, and algorithmic product development. The role will be reporting to the Head of Product, Fulfilment. This role will be onsite and based in Singapore.

The Critical Tasks You Will Perform

• Lead a team of product managers focussed on your area of responsibility.
• Define a winning strategy and roadmap for your area of responsibility by distilling input from various internal and external stakeholders and guide long-term product innovations for Grab's future success.
• Coordinate with other stakeholders to work on your roadmap by providing guidance including prioritisation and tradeoffs to a large group of engineers, designers and distributed operations team.
• Define success criteria and tracking metrics that measure the impact of your work against agreed goals.
• Be a team player, live our values and contribute to broader objectives of Grab to achieve our mission to create economic empowerment for the people of Southeast Asia.

• At least 10 years experience in Product Management in roles with a focus on on demand marketplaces in the tech industry.
• Experience in operate a complex and ambiguous environment, constructing clear strategies and roadmaps supported by analysis and data from loosely defined priorities and goals.
• Expertise in creating and managing products through full software product lifecycle including employment of design thinking in synthesizing requirements, inclusion of customer centricity into every stage of product life cycle, leading by influence of a large, culturally diverse and distributed team, data driven decision making across the product lifecycle and demonstrated success in managing products from concept to retirement.
• Demonstrated grasp of financial concepts to plan resource allocations and ongoing tracking against business objectives
• Degree in computer science, software engineering, information technology, business finance, economics or related field.
• concepts and strategies to all levels from executive leadership to engineering and operations.
• Demonstrated leadership of a team including goal setting, personal development and coaching and inspiring for impact.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.