GCAN Field Operations Analyst Intern

Work Location Type: Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

This position is hourly, and the starting pay rate is $25.00/hour and 4% vacation pay.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

As a member of the Field Operations team, you will work closely with the Senior Reporting and Process Analysts on various tasks that support the efficiency and effectiveness of our business. This role will offer the opportunity to gain hands-on experience with critical business functions, system and data management tools.

This position will start in May 2027 and conclude at the end of August 2027. This position will be located in Thornhill, ON and is a full-time role working 40 hours a week and, on a hybrid (in office/remote) basis.

Responsibilities:

Reporting and analytics:

• Communicate with report stakeholders to gather feedback, identify areas for improvement in reporting, and implement enhancements to drive greater business decisions.
• Execute routine updates and refreshes for various reports across business areas, ensuring data accuracy and timely delivery.
• Implement adjustments and enhancements to existing reports based on stakeholder requests or business needs.
• Utilize Snowflake/SQL for data querying, management, and report generation, supporting the team’s efforts in leveraging data for business insights.

Staffing model:

• Maintain and improve a staffing model that forecasts staffing needs of the Field Operations team based on business growth, attrition, seasonality, workload, etc.
• Monitor and evaluate the effectiveness and efficiency of the staffing model and make adjustments as necessary.

Communications:

• Maintain and update the SharePoint site, ensuring that resources such as standard work, guidelines, and reports are current and easily accessible to team members.
• Create and refine PowerPoint decks for presentations, including data visualizations and report summaries to support meetings.

Requirements:

• Currently enrolled in a College or University program and working towards a degree in Business, Data Analytics, or a related field.
• Strong communication skills, both written and verbal.
• Detail-oriented with the ability to ensure accuracy in tasks.
• Basic understanding of data analysis or experience using tools like SQL through coursework.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, SharePoint).
• Team player with a willingness to learn and contribute.

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.