Onboarding Manager - CS (f/m/x)

Graneet · French: C1 · ERP & Business Management Software · Construction Management Software · 4 days ago
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Salary
≈ $36k – $75k per year (Estimated)
Location
Hybrid (Paris, France)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Oct 27, 2026.

Overview
Company
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Profile match

Graneet

Graneet is a French ERP software company that helps construction and public works SMEs with revenue between 2 and 100 million euros protect their margins. It sells a platform for construction financial management and hires product marketing, onboarding and customer success managers. The company is headquartered in Paris, France.
graneet.com · HQ: Paris, France · ERP & Business Management Software · Construction Management Software · 1-10 employees
Backed by Point Nine, Foreword, Foundamental

Rejoins Graneet, une plateforme SaaS qui révolutionne le secteur de la construction. En tant qu'Onboarding Manager, tu seras le point de contact principal pour nos nouveaux clients, les aidant à s'approprier notre solution et à atteindre leurs objectifs. Tu travailleras en étroite collaboration avec l'équipe Customer Success et contribueras à l'amélioration continue de notre produit.

Missions

  • Devenir l’interlocuteur de confiance du nouveau client et de ses équipes, mettre en place une stratégie de déploiement mid-touch.
  • Mesurer les indicateurs d’activation de ton portefeuille clients et mettre en place les actions nécessaires pour accélérer le Time To Value.
  • Maintenir une communication régulière avec le client pour s’assurer de sa satisfaction, recueillir les retours d’expérience.
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