Service Technician
First seen by Alion on Oct 16, 2026. Grundfos China scores A on the Alion truth index.
Job Role Description
Are you a hands-on problem solver who thrives on keeping critical pump systems running at peak performance? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new Service Technician, you will be diagnosing, repairing, and optimizing pumps and pump systems in both field service and workshop environments, delivering expert technical solutions that keep our customers' operations flowing. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
What you will be doing
As a key part of the Commercial Service team, you'll create impact by Delivering reliable, high-quality service that strengthens customer relationships and ensures the continuous performance of essential water technology infrastructure..
Your main responsibilities include:
- Disassemble, inspect, troubleshoot, repair, and reassemble pumps, pump systems, and accessories in field and shop settings
- Conduct risk assessments before each job and maintain safe working practices at all times
- Operate and maintain workshop machinery including drill presses, lathes, and mills
- Perform fundamental pump hydraulic tests and energy checks to verify system performance
- Prepare quotes for out-of-warranty repairs and pass qualified customer leads to sales teams
- Write service and FAS reports and assist leadership in resolving service and warranty concerns
What makes you a great fit
Above all, you are a technically skilled professional with strong mechanical aptitude, a customer-first mindset, and proven experience in a structured service environment. We would also imagine that you have:
- Vocational certificate, Associate's Degree, or equivalent hands-on work experience in mechanical or industrial service
- Experience working within well-defined service processes, including equipment repair and troubleshooting
- Knowledge of best practices, systems, and tools relevant to pump or rotating equipment service environments
Why you will love working here
We care! Day to day, you can look forward to:
- A working environment built around your needs, with flexible hours, home working opportunities and parental support.
- Annual bonuses, health insurance and a strong focus on well-being activities.
- Three days' additional paid leave for volunteering in your community.
- Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
To get to know us better, follow us on LinkedIn or visit grundfos.com