Operations Analyst (Contract)

About GXS Bank:

We are living in dynamic times. Technology is reshaping how we live, and we want to use it to redefine how financial services are offered. GXS Bank is the leading technology company in Southeast Asia offering everyday services to the masses. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their unique perspectives. Join us in our mission to provide financial inclusion for people in our region.

Get to know the role:

GXS Bank is looking for a meticulous Operations Analystto join our Credit Operations team for a 6-month contract. You will play a critical role in supporting a few major portfolio projects that we are embarking on. Your primary responsibility will be the high-volume verification, reconciliation, and secure processing of physical legal and security documents, ensuring compliance with banking standards and strict project timelines.

Key Responsibilities:

• Document Verification & Quality Assurance:

  • Review and verify high volumes of physical legal and security documents for completeness, accuracy, and authenticity against system records.

• Inventory & Reconciliation:

  • Log, track, and reconcile received document sets to identify missing or discrepant information, maintaining accurate and up-to-date records.

• Safekeeping & Storage Management:

  • Organize, pack, and prepare physical documents for long-term secured archiving with our external storage vendor, strictly adhering to established corporate safekeeping and compliance procedures.

• Cross-Functional Collaboration:

  • Support cross-functional operations and projects/initiatives as needed.

  • Handle ad-hoc tasks as assigned by the team lead.

• Project Delivery:

  • Meet daily and weekly unit processing targets to ensure the successful completion of the portfolio migration within the designated project window.

Minimum Experience and Qualifications:

• Prior experience in banking operations, loan administration, credit operations, or legal/security document processing is highly preferred.

• Exceptional attention to detail with the ability to maintain high accuracy during repetitive, high-volume data and document verification tasks.

• Strong organizational and time-management skills.

• Proficiency in Microsoft Excel for tracking and reconciliation purposes.

• A proactive team player who can work independently under tight deadlines and handle physical files efficiently.

• Availability: Immediate or short-notice availability is highly preferred.