Knowledge Manager/Business Analyst

Business Analyst / Knowledge Manager

Hanwha Defense USA (HDUSA)

Location: Philadelphia, PA (Hanwha Philly Shipyard) | [On-site]

Employment Type: Full-Time

Clearance: Ability to obtain a U.S. Secret clearance required

About the Role

Hanwha Defense USA is seeking a Business Analyst / Knowledge Manager to support a U.S. Navy shipbuilding effort for a new class of amphibious vessels built at Hanwha Philly Shipyard. As Knowledge Manager, you will build and run the systems that move information across the program team and lead the team's transition to modern collaboration tools. As Business Analyst, you will take direct program tasking to keep deliverables accurate and on time, and you will organize major program events, from multi-day customer reviews to shipbuilding milestone ceremonies.

This role is ideal for an organized, detail-driven professional who enjoys both building better ways of working and making high-visibility events run smoothly.

Key Responsibilities - Knowledge Management

• Implement and maintain the program's SharePoint environment, including site structure, document libraries, metadata, permissions, and version control.
• Establish information management standards so the team can find the right document, in the right version, quickly.
• Lead the team's transition to SharePoint, Microsoft Teams, and related collaboration tools. Develop training, user guides, and quick-reference materials.
• Drive adoption through hands-on support, office hours, and feedback from users. Identify friction points and fix them.
• Configure workflows and automation (for example, Power Automate) to reduce manual tracking and routing.
• Apply access controls that protect export-controlled (ITAR/EAR) and Controlled Unclassified Information (CUI).
• Coordinate information flow across HDUSA, Hanwha Philly Shipyard, Hanwha Ocean, and program partners.
• Capture lessons learned and institutional knowledge so the program retains it as the team grows.

Key Responsibilities - Business Analysis and Program Support

• Support the Program Manager and Deputy Program Manager with direct program tasking.
• Track contract deliverables and CDRLs. Ensure each submission meets formatting, content, and Data Item Description (DID) requirements and is submitted on time through the correct channel.
• Maintain the deliverables calendar and submission log. Flag upcoming due dates and gaps early.
• Plan and run multi-day program reviews. Coordinate agendas, attendees, presenters, briefing materials, facilities, visitor access, and action item tracking.
• Plan and coordinate shipbuilding milestone ceremonies, including keel laying, christening, and commissioning support. Work with the customer, ship sponsor, shipyard leadership, and public affairs on logistics and protocol.
• Prepare reports, briefing materials, and meeting minutes for internal leadership and the customer.
• Support data collection and analysis for program status, metrics, and process improvement.

Required Qualifications

• Bachelor's degree in Business Administration, Information Management, Communications, or a related field.
• 3+ years of experience in business analysis, knowledge management, program support, or a related role.
• Hands-on experience administering SharePoint sites, including libraries, permissions, and metadata.
• Experience leading or supporting user adoption of collaboration tools such as SharePoint, Microsoft Teams, and OneDrive.
• Advanced proficiency in Microsoft 365, including Word, Excel, PowerPoint, and Outlook.
• Proven ability to plan and execute events with many stakeholders and moving parts.
• Strong attention to detail and written communication skills.
• U.S. citizenship required. [This position requires access to export-controlled information subject to ITAR.]

Preferred Qualifications

• Experience in defense contracting, shipbuilding, or another regulated industry.
• Familiarity with CDRLs, DIDs, and government deliverable submission processes.
• Experience with Microsoft 365 GCC or GCC High environments.
• Experience with Power Automate, Power Apps, or SharePoint workflow configuration.
• Experience planning customer program reviews or ceremonial events with military or government participants.
• Knowledge management, SharePoint, or change management certification.
• Korean language proficiency.

Hanwha Defense USA is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, or any other protected characteristic.