Sr Technical Program Manager, Marketing Programs

Current Employees of Happen Bank: Please apply via your internal Workday Account

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

You'll partner closely with Marketing, Product, Technology, Risk, and external vendors to translate business objectives into actionable plans, navigate complex challenges, and drive successful delivery from strategy through launch.

What You'll Do

• Manage a portfolio of strategic Marketing and Technology initiatives, supporting planning and prioritization in alignment with Happen Bank's Product Development Life Cycle

• Lead complex, cross-functional programs from ideation and strategy through planning, execution, and launch, ensuring delivery aligns with business objectives, timelines, and budgets

• Partner with stakeholders across Technology, Product, Marketing, Business, and Risk to define requirements, establish priorities, and align teams around program goals and expected outcomes

• Develop and maintain comprehensive project plans, including milestones, resources, dependencies, critical paths, and delivery timelines, proactively identifying risks and resolving obstacles

• Establish program dashboards, reporting, and performance metrics that provide visibility into progress, risks, dependencies, and delivery outcomes

• Drive cross-functional coordination and decision-making, facilitating working sessions, resolving issues, and maintaining clear communication and accountability across stakeholders

• Prepare and present program updates, risks, tradeoffs, and recommendations to executive leadership, escalating critical issues and decisions as appropriate

• Provide technical program leadership and guidance to project teams and stakeholders, partnering with platform vendors and cross-functional leaders to manage change, strengthen delivery practices, and ensure program commitments are met

About You

• 6+ years of technical program management experience within a technology organization, including leading complex, cross-functional initiatives

• Bachelor's degree or higher, or equivalent combination of education and experience

• Demonstrated experience managing large-scale technical programs and projects from planning through implementation, including dependencies, risks, resources, and delivery milestones

• Strong understanding of project and program management methodologies, including process improvement and change management

• Excellent organizational, prioritization, and problem-solving skills with the ability to manage multiple initiatives in a fast-paced, evolving environment

• Strong communication, relationship-building, and stakeholder management skills, with the ability to influence and align partners across Technology, Product, Marketing, Business, and Risk

• Proven ability to independently drive execution, anticipate challenges, resolve complex issues, and deliver measurable business outcomes

• Strong analytical judgment with the ability to evaluate tradeoffs, communicate risks, and provide clear recommendations to senior and executive stakeholders

• You have hands-on experience using AI tools to accelerate program planning, risk identification, reporting, and problem-solving, and you're comfortable sharing effective approaches with colleagues while applying sound judgment around accuracy, data sensitivity, and where human oversight remains essential

Nice to Have

• Experience with Agile and Scaled Agile delivery methodologies

• Educational or professional background in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or a related technical discipline

Work Location

San Francisco

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.

Time Zone Requirements

Local hours (PT)

While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements

As needed travel to Happen Bank offices and/or other locations, as needed.

Compensation

The target base salary range for this position is 156,000-183,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

#LI-Hybrid

#LI-HB1

Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Notice on AI Tool Use

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.

You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.

During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.

We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure.

We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.