Electrical Service Team Leader - Sign-On Bonus up to $3,500!!

Job Responsibilities:

• Provide electrical service and/or repair to customer units as needed.
• Coordinate with utility service providers (NES, MTEMC, CEMC, etc.) and local code officials to ensure proper guidelines are established.
• Complete all required documentation on services and collect, record, and deliver fees to designated office administration.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Facilitate rescheduling customer appointment if call is not complete.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Keep truck clean, stocked and accurately inventoried.
• Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.
• Inform a manager if the customer does not have electrical services before leaving the call.
• Communicate the benefits of Club Memberships.
• Manage operational metrics including average invoice total, callback ratios and labor margins.
• Train, coach and mentor technicians and apprentices.
• Investigate any reported safety issues.
• Support manager as a resource who can make decisions on behalf of the company for the technician team.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• State Electrical License preferred
• A High School diploma or general education degree (GED) required.
• A minimum of four years’ experience preferred in installation, maintenance, troubleshooting and correcting diverse electrical service issues.
• A valid driver’s license and approved to drive by Company’s insurance carrier.
• Must be highly organized with good attention to detail and follow through.
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Excellent customer service skills with desire to exceed customer expectations.
• Function in a team environment.
• Must be able to use a computer tablet, smart phone and read a map or follow GPS.

Physical Requirements:

• Work in outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 50% of the time.
• Climb ladders and steep stairs. Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. Often works in tight spaces such as attics and/or crawlspaces.
• Able to lift 50 pounds with ability to push, pull, carry or maneuver heavier items
• Occasionally work from heights up to 15 feet above ground.
• Able to carry 24 foot extension ladder alone and/or 40 foot extension ladder with a fellow co-worker on most jobs.
• Have good visual acuity.

Minimum 3-5 years verifiable Electrical experience required to qualify for sign-on bonus