Technical Support Engineer

HAQQ • Legal Services • SQL • 3 months ago

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Location

In office

Employment

Full-Time

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Jun 26, 2026.

Overview

Company

Impact

Profile match

HAQQ

All-in-one legal AI for law firms. Legal AI Chat for drafting and research, plus eFirm for matters, billing and clients. Trusted by 17,000+ legal teams.

haqq.ai • Legal Services • 201-500 employees • Est. 2022

Be the technical lifeline for users who can't afford downtime in legal work, solve hard problems and shape the product.

In This Role You Will

Triage, reproduce and resolve technical issues
Own escalations with engineering
Build help content and internal tooling
Track and reduce ticket trends

You Might Thrive If You

3+ yrs technical support
Logs, APIs, SQL basics, debugging
Customer-first communication
Arabic & English

About HAQQ

HAQQ Legal AI is Digitizing Justice and building the legal-technology infrastructure for Emerging Markets, on-track to become the latest Legal AI Unicorn in the region. This will be the hardest, most challenging job you've ever had, but also the most rewarding.

Only 1 in 1,000,000,000 people make it onto the HAQQ leadership team, and we hold similar standards for every person joining the Company.

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