Technical Support Engineer

HAQQ · Legal AI · SQL · 5 months ago

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Location

In office

Employment

Full-Time

Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Jun 26, 2026. HAQQ scores D on the Alion truth index.

Overview

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HAQQ

HAQQ is a legal technology company that builds AI software for law firms, in-house legal teams and individuals, combining a legal AI chat for drafting, document review and research with eFirm, a practice-management product for matters, billing and clients. Founded in 2022, it focuses on emerging markets, supports Arabic alongside English, and says its products are used by more than 17,000 legal teams, including bar associations and institutions. HAQQ hires across software, AI and machine learning, data, security and site reliability engineering, alongside legal engineers, product managers, designers and IT support staff.

haqq.ai · Legal AI · 201-500 employees · Est. 2022

Tech stack of HAQQ

Backed by IM Fndng

Be the technical lifeline for users who can't afford downtime in legal work, solve hard problems and shape the product.

In This Role You Will

Triage, reproduce and resolve technical issues
Own escalations with engineering
Build help content and internal tooling
Track and reduce ticket trends

You Might Thrive If You

3+ yrs technical support
Logs, APIs, SQL basics, debugging
Customer-first communication
Arabic & English

About HAQQ

HAQQ Legal AI is Digitizing Justice and building the legal-technology infrastructure for Emerging Markets, on-track to become the latest Legal AI Unicorn in the region. This will be the hardest, most challenging job you've ever had, but also the most rewarding.

Only 1 in 1,000,000,000 people make it onto the HAQQ leadership team, and we hold similar standards for every person joining the Company.

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