Supplier Performance Manager

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.

Purpose of Role

• The Hasbro Global Supply Chain Team manages a spend of USD1.3 billion of which $0.8 billion is ex-factory cost across a portfolio of brands (Action Brands, Games, Play Doh, Fashion, Preschool and Sports Action) and Material Categories (Packaging, Resin, Tooling, and other key materials) across a supply network of ~40 FG suppliers and >100 material suppliers.
• The Global Supply Chain Team is accountable to plan, source, make and deliver Toys & Games to Hasbro quality standards, on Time & in Full and at competitive costs through a global supply network of contract manufacturers, material suppliers, test-labs, model-shops, and toolmakers.
• Given the drive towards establishing a world class supplier network, delivering Operational Excellence, Sourcing Productivity and supporting the Brand and Supply Chain priorities, the Supplier Performance Manager ensures that current and future suppliers deliver the operational performance, capabilities and capacity to boost the competitiveness, resilience, supply agility, sustainability, and innovation of Hasbro Toys & Games.
• The Supplier Performance Manager leads the Commercial Negotiations, Operations Excellence and Productivity Improvements programs for the assigned suppliers and supports the Design to Value and Manufacturing Excellence initiatives. · The jobholder is the key interfaces between the assigned suppliers and Hasbro, ensuring that we keep leverage in these complex and challenging business relationships and ensures the ‘one Hasbro face/voice’ in the multi-functional and multi-level relationship with the assigned suppliers.
• The job holder reports to the Global Sourcing Director for the assignment product category.

Key Responsibilities

Member of the Global Category Sourcing team

• Actively contribute to the definition of the global Sourcing Strategy & design of the global Supplier Network for the assigned category.
• Accountable for the regional implementation & execution of the Global Sourcing Strategy & Supply Network redesign.
• This requires thinking globally & act locally within the global supply network.

Pro-active Supplier Performance

• Hold suppliers accountable for their operational performance and manage the interface between Hasbro (PD, QA, Planning, Ethical) and suppliers.
• Job holder is E2E accountable for supplier performance including capabilities, medium/long term factory capacity, supplier financial health, and compliance.
• Deliver significant improvements in the operational performance of the assigned suppliers in terms of Quality, On Time & In Full, New Product Launches, and Compliance.
• This via data-driven performance scorecard reviews based on relevant cross functional metrics and followed up by systematic & structural corrective actions.
• When required, leads the supplier competence development on Supply Chain, Product Development, Quality and Manufacturing with clear objectives and metrics.

Build, sustain assigned supply network and manage supply risks

• Systematically assess current and new suppliers with effective segmentation / tiering to ensure healthy supplier pipeline to support current and future category requirements and priorities.
• Lead the onboarding of new suppliers and ethical exit of others.
• Ensure Master Purchasing Agreements are in place and enforced.
• Ensures supplier compliance (Ethical Sourcing, Global Security) and facilitate implementation of Structural Corrective Action Plans (CAP) .

Supplier key account (strategic - value oriented)

• Prepares and leads the Joint Business & Improvement Agenda, Supplier Performance Scorecard & Business Review Meetings for assigned suppliers.
• Ensures that proper Structural Corrective Action Plans (CAP) are in place to bridge any performance gaps and followed through.
• Establishes Supplier Account Plans to continuously improve performance, Operational Excellence and Productivity via Strategic Business Initiatives and Supplier Competence Development Programs.
• Escalation for Quality, Costing, Supply Chain Security, Ethical Sourcing, Legal, Finance to get priority from supplier leadership on case-by-case basis.

Supplier integration in Product Development

• Lead supplier selection and commercial negotiation for new projects.
• Supports the Design to Value and Manufacturing Excellence initiatives.
• Escalation for Development to get priority from supplier leadership.

Supplier integration in Order Fulfillment

• Including medium (>6 months) and long term (>12 months) capacity management).
• Escalation for Planning & Logistics get priority from supplier leadership.

Requirements

• Minimum 5 years of procurement and/or supplier management experience at an MNC with international exposure at leadership/management level.
• Energy & Passion: Boundless energy & unlimited bandwidth to get the job done. Eager to do the right things for Hasbro and not constrained by job description, function, department thinking, time-zones or working hours.
• Internal Impact: Builds and maintains a solid network and partners intensively with Global Consumer Insight Organization, Global Supply Chain and Commercial Markets to spark them to perform, influence decision making and integrate the business & functional priorities in own actions.
• External Impact: able to influence respectfully senior leaders at manufacturing partners, key suppliers, model-shops, toolmakers and test-labs to address their issues and have them take ownership to drive operational excellence in joint product development, supply, quality, compliance and cost.
• Edge: strong negotiator with desire to Play to Win, forcing concrete actions & decisions from each meeting/discussion, willing & able to makes difficult decisions on people and external partners.
• Execution: Consistent, hands-on and pragmatic performer, consistently deliver on all Procurement goals (Operational Excellence, Product/Materials Costs Savings, Supplier Performance Improvement) and tackle any internal/external performance or relationship issues and proactively resolve them.
• Proficient in spoken and written English.
• Open to business travel (around 30%)

Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:

• Health & Wellness
• Time Off to Recharge
• Financial Well-being
• Life & Family Support
• Volunteer and Community Initiatives
• Learning & Development 
• Exclusive Perks

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