Engagement Team Lead

Job Summary

We are looking for a high-impact, commercially aggressive Director of Sales - BFSI to lead our revenue growth strategy within the Banking, Financial Services, and Insurance sector. The ideal candidate is a seasoned enterprise sales leader who combines deep BFSI domain expertise with a proven ability to sell BPO, operations, and technology services to C-suite stakeholders. This is a senior, quota-carrying leadership role critical to HCTECH's market expansion and revenue objectives.

Key Responsibilities

Revenue Growth & Sales Leadership

• Own and exceed the annual revenue target for the BFSI vertical, driving new business acquisition and account expansion.
• Develop and execute a comprehensive go-to-market strategy targeting banks, NBFCs, insurance companies, asset managers, and fintech firms.
• Build and manage a high-performance sales pipeline across segments - enterprise, mid-market, and emerging.
• Lead the full sales lifecycle: prospecting, solution positioning, proposal development, negotiation, and contract closure.

Skill Requirements

Experience selling services in areas such as mortgage processing, collections, KYC/onboarding, trade finance ops, actuarial support, or regulatory compliance (AML/KYC).

• Exposure to technology-enhanced BPO propositions: RPA, AI/ML-assisted operations, digital customer engagement.
• Prior experience in a high-growth BPO, shared services, or fintech environment.
• MBA or equivalent post-graduate qualification from a reputed institution.

Other Requirements

Strategic Thinking - ability to connect macro BFSI trends to HCTECH's service portfolio and create differentiated market narratives.

• Executive Presence - commanding communicator who can engage and influence Board-level stakeholders.
• Hunter Mentality - driven, resilient, and relentless in new business pursuit.