Team Lead-Voice

HCLTech • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 1 day ago
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Salary
≈ $69k – $166k per year (Estimated)
Location
In office (El Paso)
Seniority
Staff

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 18, 2026.

Overview
Company
Impact
Profile match

HCLTech

HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
hcltech.com • HQ: Noida, India • Systems Integrators • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 5000+ employees • Est. 1976
Tech stack of HCLTech

Job Summary

To ensure delivery of specific assigned SLAs like CSAT through his/ her team , Process Adherence , Compliance , Team Attrition , Training Development & Initiatives , People Magician ,

Key Responsibilities

1. To Ensure Complete Adherence To Attendance, Login Hours, And Unscheduled Leave, Provide Regular Updates And Facilitate In Resolving And Addressing Team Issues And Concerns, And Conduct Regular Reviews With The Team.

2. Ensure Retention Of Team Members Is Within The Agreed Norms

3. Improving Skill Level Through Self Development

4. The Individual Should Effectively Manage, Motivate, Engage, And Inspire People To Reach The Next Level Of Achievement.

5. To Consistently Meet Or Exceed All Agreed Execution Parameters As Defined For The Process.

Skill Requirements

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Other Requirements

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