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Location
In office (Lucknow)
Seniority
Senior
Visa
Sponsors visas in Ireland; no register of this country names it

Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 10, 2026.

Overview
Company
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Profile match
HCLTech is an Indian information technology services and consulting company headquartered in Noida, Uttar Pradesh. Its roots lie in HCL, founded in 1976 by Shiv Nadar and partners, and the IT services business was set up as a separate company in 1991. It provides application development and maintenance, infrastructure and cloud services, cybersecurity, engineering and R&D services, and sells its own software products through HCLSoftware. The company employs more than 200,000 people in some 60 countries and is listed on the Indian stock exchanges.

Job Summary

The Senior Engineer in Support & Operations plays a critical role in maintaining and enhancing On-Premise Active Directory systems. This position ensures the reliability and efficiency of client operations through technical support, troubleshooting, and implementation of enhancements. The role is key to aligning client requirements with operational excellence and delivering high-quality solutions.

Key Responsibilities

1. Maintain And Troubleshoot On-Premise Active Directory Systems By Analyzing Issues, Resolving Bugs, And Implementing Enhancements To Ensure Optimal Performance And Compliance With Client Requirements.

2. Provide Technical Support To Clients By Managing Ticket Resolutions, Presenting Data Insights, And Conducting Daily Monitoring Of Client Requirements To Guarantee Timely Delivery Of Tasks According To Quality Standards.

3. Create And Enhance Documentation For Cmmi Processes And Client Requirements, Ensuring Adherence To Best Practices And Operational Guidelines.

4. Offer Technical Guidance And Mentorship To Junior Developers In The Team, Fostering A Culture Of Knowledge Sharing And Skill Development.

Skill Requirements

1. Strong Understanding Of On-Premise Active Directory Management And Troubleshooting

2. Familiarity With Cmmi Documentation Standards And Practices

3. Proficient In Client Support And Ticket Resolution Processes

4. Good Communication Skills For Presenting Data And Information Effectively

Other Requirements

1. Optional But Valuable: Microsoft Certified: Identity And Access Administrator Associat

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