Senior Tech Support spec - IT Operations
Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 10, 2026.
Job Summary
An Oracle support technical consultant resolves system bugs, handles production support tickets, and builds custom reports or integrations. They ensure day-to-day system stability and performance
Key Responsibilities
Troubleshooting: Fix complex technical errors, application failures, and data issues reported by users.
Maintenance & Enhancements: Update custom code, workflows, interfaces, and reports (like BI Publisher).
Ticket Management: Follow IT service management rules to handle incidents, problems, and routine requests on time.
Testing: Test code fixes and patches before putting them into live production systems.
Collaboration: Talk with functional teams and clients to understand problems and explain technical solutions.[1, 2, 3, 4, 5]
Skill Requirements
Technical Tools: Strong knowledge of SQL, PL/SQL, and reporting tools like BI Publisher.
Platform Experience: Experience with Oracle Cloud (Fusion)
Integration Knowledge: Familiarity with Oracle Integration Cloud (OIC) or Web Services.
Problem-Solving: Strong critical thinking to find fast, safe fixes for broken processes