Senior Technical Specialist

Job Summary

Job Summary

Role: SAP S/4HANA Materials Management Senior Product Specialist

SHORTDESCRIPTION section. 1 of 6.

Section Title: Job Summary

Job Summary

Job Description: SAP P2P SME (Procure-to-Pay)

Role Title

SAP P2P SME

Experience Level

• E4: 12+ years (Subject Matter Expert - SME)

Role Overview

SAP P2P SME is responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP (ECC/S/4HANA). The role ensures stable AMS delivery, efficient procurement operations, and continuous service improvement across purchasing, inventory, and invoice management.

Key KPIs

• SLA adherence (>98%)
• Incident resolution efficiency
• Reduction in recurring issues
• Backlog management
• CSAT/ACSAT scores (>9 target)
• Automation/CSI contributions

Typical Role Variants

• SAP MM SME
• SAP P2P Functional Lead
• SAP Procurement Solution Architect

Differentiators for Large Global AMS Accounts (like Husqvarna)

• Multi-country procurement processes
• Strong governance & audit compliance focus
• Integration with Ariba / supplier collaboration platforms
• Emphasis on automation and digital procurement

Key Responsibilities

Key Responsibilities

Key Responsibilities

Key Responsibilities

1. AMS Support & Service Delivery

• Provide L2/L3 support for SAP MM/P2P processes
• Manage incidents, service requests, and problem tickets with SLA adherence
• Perform root cause analysis (RCA) and implement permanent fixes
• Follow ITIL-based AMS processes

2. End-to-End P2P Process Ownership

Responsible for:

• Vendor Master Data Management
• Purchase Requisition & Purchase Order Processing
• Source determination & pricing
• Goods Receipt (GR) / Inventory Management
• Invoice Verification & 3-way matching
• Payment integration with FI

3. Change & Enhancement Management

• New project discussions, analysis, roadmap discussions, solution and planning.
• Manage Change Requests (CRs) end-to-end
• Gather requirements and prepare Functional Specifications (FS)
• Coordinate with ABAP, Basis, and integration teams
• Support testing phases (UT, SIT, UAT) and defect resolution

4. Stakeholder Management

• Act as a bridge between business (Procurement, Finance, Supply Chain) and IT
• Participate in governance meetings, CABs, and service reviews
• Provide proactive recommendations for process improvement

5. Cross-Module Integration

• Strong collaboration with:
  • FI (Accounts Payable, Payments)
  • WM/EWM (Warehouse management)
  • Ariba/SRM (if applicable)
• Ensure seamless upstream and downstream integration

6. Continuous Service Improvement (CSI)

• Identify automation opportunities:
  • Invoice automation
  • PR/PO validation bots
• Drive process standardization and simplification
• Contribute to automation/AI initiatives and reusable assets

7. Documentation & Compliance

• Maintain SOPs, KT documents, and process documentation
• Ensure audit compliance (SOX, internal audits, IMEI/PMEI)
• Support quality and governance initiatives

Skill Requirements

Skill Requirements

Skill Requirements

Required Skills

Functional Expertise

• Strong experience in SAP MM/P2P (5-12+ years)
• Expertise in:
  • Purchasing (PR, RFQ, PO cycles)
  • Inventory Management (GR/IR)
  • Invoice Verification (LIV)
  • Account determination
  • Release strategy (workflow approvals)
• Experience in S/4HANA (mandatory for E3, preferred for E2)

Technical Knowledge

• Ability to create Functional Specifications (FS)
• Understanding of:
  • IDocs / EDI / API integrations
• Basic ABAP debugging knowledge (preferred)

Domain Knowledge

• Manufacturing / Retail / Supply Chain industry exposure
• Understanding of procurement lifecycle and supplier management

SKILL section. 4 of 6.

Section Title: Must Have Skills

Must Have Skills

• Click Enter to show the proficiency description of SAP S/4HANA Materials ManagementSAP S/4HANA Materials Management

• Click Enter to show the proficiency description of SAP S4HANA Public CloudSAP S4HANA Public Cloud

Other Requirements