Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Nov 9, 2026.
Job Summary
Experience: 12 to 17 Years
Role: Senior Solution Architect
Primary Skills: Salesforce, Salesforce Marketing Cloud, Salesforce Data Cloud, Agentforce, Microsoft Azure
Job Summary
We are looking for an experienced Senior Solution Architect to lead the design and delivery of enterprise-scale CRM, Customer Experience, Marketing Automation, and AI-powered solutions. The ideal candidate should possess deep expertise in Salesforce, Marketing Cloud, Data Cloud, Agentforce, and Azure, with strong architecture, integration, and stakeholder management skills.
Key Responsibilities
Key Responsibilities
Define end-to-end solution architecture across Salesforce, Marketing Cloud, Data Cloud, Agentforce, and Azure platforms.
Collaborate with business stakeholders to translate business requirements into scalable and secure technology solutions.
Architect Customer 360 solutions leveraging Salesforce Data Cloud, customer identity resolution, segmentation, and activation capabilities.
Design and govern Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications.
Lead Marketing Cloud architecture including Journey Builder, Automation Studio, Email Studio, and personalization use cases.
Drive Agentforce and AI-powered customer engagement solutions using Generative AI, AI Agents, and intelligent automation.
Design secure and scalable integrations between Salesforce, Azure, Marketing platforms, ERP systems, and third-party applications.
Define API, event-driven, and microservices architecture patterns to support enterprise integration requirements.
Partner with development teams to ensure architecture standards, best practices, and solution governance are followed.
Lead architecture reviews, technical design workshops, and solution assessments.
Establish data governance, security, compliance, and performance optimization standards.
Provide technical leadership and mentorship to architects, technical leads, and development teams.
Support estimation, solution proposals, technical roadmaps, and digital transformation initiatives.
Act as the primary technical advisor for business and executive stakeholders.
Skill Requirements
Required Skills
12 to 17 years of overall IT experience.
Strong expertise in:
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Marketing Cloud
Salesforce Data Cloud
Salesforce Agentforce
Microsoft Azure
Experience with:
Customer 360 and Customer Data Platforms
API and Integration Architecture
Azure Integration Services
Event-Driven Architecture
AI and Generative AI Solutions
Enterprise Solution Design
Strong understanding of security, scalability, and cloud architecture best practices.
Excellent stakeholder management, communication, and leadership skills.

