Senior Technical Specialist
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Location
In office (Noida)
Seniority
Senior · 5+ years exp
Visa
Sponsors visas in Ireland; no register of this country names it
Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Nov 9, 2026.
Overview
Company
Impact
Profile match
HCLTech is an Indian information technology services and consulting company headquartered in Noida, Uttar Pradesh. Its roots lie in HCL, founded in 1976 by Shiv Nadar and partners, and the IT services business was set up as a separate company in 1991. It provides application development and maintenance, infrastructure and cloud services, cybersecurity, engineering and R&D services, and sells its own software products through HCLSoftware. The company employs more than 200,000 people in some 60 countries and is listed on the Indian stock exchanges.
Job Summary
Senior technical expert and delivery lead for Salesforce Marketing Cloud Engagement (SFMC), the Group's official B2C candidate outreach platform, including MMMHub. Responsible for technical delivery of SFMC projects, platform administration and integrations with Salesforce CRM and Data Cloud across multiple countries.
Key Responsibilities
- Plan, prioritise and deliver SFMC projects end to end; coordinate and support developers
- Build and maintain journeys, automations, email / SMS / WhatsApp campaigns and data extensions
- Design and implement integrations with Sales Cloud, Service Cloud and Data Cloud
- Administer SFMC: business units, user access, configuration, installed packages and API integrations
- Manage data quality and contact deletion processes to stay within contact licence limits
- Analyse and resolve incidents and service requests in ServiceNow
- Support AI agent rollouts and the planned migration to Marketing Cloud Next
Skill Requirements
5+ years of hands-on SFMC experience, including at least 2 years in a senior / lead role
- Strong hands-on SFMC: Journey Builder, Automation Studio, Email Studio, Mobile Studio, Contact Builder
- SQL, AMPscript, SSJS; REST / SOAP API integrations
- SFMC administration across multiple business units
- Integration of SFMC with Salesforce CRM (Marketing Cloud Connect)
- Salesforce Marketing Cloud certification(s) (Email Specialist, Administrator, Developer or Consultant)
Other Requirements
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