Sr Administrator (Support & Operations)
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Location
In office (Chennai)
Seniority
Senior · 4+ years exp
Visa
Sponsors visas in Ireland; no register of this country names it
Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026.
Overview
Company
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Profile match
HCLTech is an Indian information technology services and consulting company headquartered in Noida, Uttar Pradesh. Its roots lie in HCL, founded in 1976 by Shiv Nadar and partners, and the IT services business was set up as a separate company in 1991. It provides application development and maintenance, infrastructure and cloud services, cybersecurity, engineering and R&D services, and sells its own software products through HCLSoftware. The company employs more than 200,000 people in some 60 countries and is listed on the Indian stock exchanges.
Job Summary
Typically 4+ years of experience in OCI platform support
- Oracle Internet Directory (OID), Oracle Access Manager (OAM)
Underlying Platform: Oracle WebLogic Server
- An experienced Oracle Fusion Middleware L2 Engineer to administer, support and troubleshoot enterprise Oracle Middleware environments. The candidate should have strong hands-on expertise in OID/OAM
- The role will be responsible for, , security and access integrations, production incident resolution, patching, monitoring and operational support.
- .
1. Oracle Internet Directory (OID)
- Administration and operational support of Oracle Internet Directory.
- Support LDAP directory services used by enterprise applications.
- Troubleshoot LDAP connectivity, authentication and directory-related application issues.
- Support user/group and directory integration troubleshooting.
- Monitor OID availability and diagnose service/configuration issues.
- Coordinate troubleshooting of integrations between OID, OAM, WebLogic and applications.
2. Oracle Access Manager (OAM)
- Administration and operational support of Oracle Access Manager.
- Troubleshoot authentication, SSO and application-access issues.
- Support integrations between OAM, OID, WebLogic and protected applications.
- Troubleshoot authentication flows, access policies and application onboarding/configuration issues.
- Support certificates and SSL-related troubleshooting associated with authentication services.
Key Responsibilities
3. Production Support Responsibilities
- Provide L2 support on OID / OAM service outages.
- Perform root-cause analysis for recurring and critical issues.
- Support production deployments, releases and configuration changes.
- Support patching and maintenance activities.
- Participate in incident, problem and change-management processes.
- Prepare/update technical documentation, SOPs, runbooks and troubleshooting procedures.
- Work with application, database, network, security, infrastructure and vendor teams for issue resolution.
- Participate in major incident calls and drive middleware-related technical investigation.
- Oracle Internet Directory (OID) , Oracle Access Manager (OAM), Linux/Unix
Skill Requirements
Other Requirements
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