Team Lead
Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 18, 2026.
Job Summary
Name of the role: Distributor Engineer Assistant
Purpose of the role: Drive efficient distributor onboarding by supporting order fulfillment, technical
readiness, and certification tracking, ensuring consistency, reducing delays, and improving partner
experience.
Designation: Distributor Engineer Assistant
Work Location: Malaysia
Work model: Remote
Key Responsibilities
Scope of Work:
- Support equipment order submission and coordination
o Assist in Bill of Materials creation for order fulfillment
o Guide distributors on software and hardware product catalog
- Track distributor certification progress to ensure compliance
o Ensure distributor understands certification roadmap and timeline
o Provide structured weekly status reporting to stakeholders
- Provide remote support for demo environment setup and readiness
o Perform remote diagnostics and basic network troubleshooting leveraging
standardized technical documentation
o Coordinate timely escalation and resolution across teams
- Explain or refresh any knowledge gap using existing training materials
o Coordinate with Distributor technical counterparts to ensure alignment
o Utilize existing documentation to clarify HPE/Juniper solution functionalities
Must have:
- Strong networking fundamentals (routing & switching, IP addressing, subnetting, device
configuration, static/dynamic routing)
- High attention to detail ensuring accuracy and quality of deliverables
- Clear and professional communication (written & verbal)
- Experience working in cross-functional/global environments
- Technical academic background
Skill Requirements
Good to have:
- Industry-recognized networking certifications (JNCIA-Junos, HPE Aruba ACA, CompTIA
Network+, CCNA)
- Foundational understanding of network security (TLS, certificates, encryption)
- Familiarity with Juniper and HPE networking platforms and solutions
Behavioral competencies:
- Ownership mindset (takes accountability for tracking and follow-ups)
- Proactive problem identification and escalation
- Ability to operate in fast-paced environments
- Strong collaboration across geographies and cultures
Expected results:
- Drive 100% completion of technical certification plans for assigned distributors within 3
months
- Ensure successful demo environment setup for 100% of assigned distributors within 6
months
What This Role Is NOT
- Own account relationship
- Not development of automation solutions
Other Requirements
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