Track Lead - Operational Risk, SAP Security

Job Summary

Job Responsibilities : DR coordination: planning and preparation

• Review the DR scope, scenarios and success criteria with architects and application owners before each exercise, and confirm RTO and RPO targets against business requirements.
• Maintain the application recovery sequence and dependency map with application owners.
• Maintain a call tree and escalation path for the DR exercise and for a real invocation.
• Run a lessons-learned session after each exercise and feed outcomes into runbook and plan updates.
• Review the DR plan at least annually and after any major change in the environment.
• Report DR readiness, exercise results and open findings to leadership and to the customer risk and compliance teams.
• Prepare the DR calendar for mainframe systems (GDPS region switch and Hyperswap tests).
• Keep the DR runbook, DR plan (including backout), each team's DR checklist and the stakeholder list updated.
• Before the DR exercise, initiate communication with all stakeholders (infrastructure and applications), including leadership.
• Before the DR exercise, schedule a weekly or bi-weekly interlock to fix all logistics.
• Before the DR exercise, raise the DR change well before lead time and chase all approvals until ready.
• Lead the bridge call during the DR test and facilitate the DR activities until applications testing is successful.
• Track all issues reported and their timelines.
• Support the infrastructure and application teams with coordination and communication.
• Capture the regulatory evidence for the defined RTO and RPO.
• Prepare a detailed report with RTO and RPO evidence, findings and the action owner for each finding.
• Follow up closely with finding owners and drive remediation, ensuring all findings are closed before the next DR exercise. Risk, compliance and audit management
• Score and track risks, assign owners and treatment plans, and report risk trends to leadership.
• Track policy exceptions and control deviations until closure or formal acceptance.
• Map regulatory requirements to mainframe controls and keep the control inventory current.
• Track regulatory changes in Canada and Europe and assess their impact on the mainframe environment, with architects.
• Support third-party and service provider risk assessments for mainframe vendors, including the information regulators require on those arrangements.
• Support incident reporting and post-incident reviews where regulation sets reporting expectations.
• Report on patching and vulnerability remediation status as compliance evidence.
• Define and track audit and compliance metrics, such as open findings, ageing and on-time closure.
• Retain audit evidence as required by regulators and internal policy.
• Own and maintain the risk register for all tracks.
• Run periodic access reviews (privileged IDs, offboarded employees, system IDs) and publish the report.
• Organize periodic internal audits as per the schedule, capture gaps and follow up until remediation.
• Own and maintain the compliance requirements based on regulatory standards (OSFI, PIPEDA and DORA).
• Own the implementation of any security controls required from a compliance perspective.
• Act as the single point of contact for internal and external audits.
• Establish the template for the audit evidence pack and keep it updated as per regulators' requirements.
• Coordinate with the respective teams to gather audit responses within the agreed SLA.

Job Summary : This role has two parts. As DR Coordinator, it plans, runs and closes out the mainframe disaster recovery exercise (GDPS region switch), including the regulatory evidence for RTO and RPO. As Risk & Compliance Management, it manages the mainframe risk register, access reviews, internal and external audits, and compliance with regulatory standards.

Key Responsibilities

NA

Skill Requirements

Skill Requirement :

• Experience coordinating DR exercises for mainframe environments, with working understanding of GDPS and the concepts of RTO and RPO.
• Experience with change management and stakeholder coordination across infrastructure and application teams, including leadership.
• Experience supporting internal and external audits, including evidence preparation and finding remediation.
• Familiarity with regulatory expectations for financial institutions and insurers, such as OSFI guidelines (for example B-13 on technology and cyber risk, B-10 on third-party risk and E-21 on operational risk and resilience), PIPEDA, DORA (Regulation (EU) 2022/2554), GDPR and Solvency II.
• Working knowledge of access management and mainframe security controls at the level needed to run and review access reviews.
• Strong written reporting skills for DR reports, risk reporting and audit responses.
• Preferred certifications: ITIL, CISA, CRISC, ISO 27001, or a business continuity certification such as CBCP or MBCI.

Other Requirements

NA