Recruiter - Managed Services

POSITION SUMMARY:

The Managed Services Recruiter is primarily responsible for locating, selecting, and placing candidates in HCTec’s Managed Services business, as well as maintaining a robust pipeline of candidates. Additionally, this position is accountable for ensuring an efficient and positive recruitment and selection process for prospective Tier 1 and Tier 2 candidates.

This position is located in our Winston-Salem, NC office and is a full-time in-office position.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

Needs Assessment, Sourcing and Pipelining

• Creates positive, consultative relationships with hiring managers and other stakeholders to understand Managed Services position candidate profiles.
• Develops HCTec Managed Services employee brand presence on appropriate sourcing platforms (e.g., Indeed, LinkedIn, Glassdoor) to attract talent in line with profile requirements.
• Proactively reaches out to passive candidates to share HCTec value proposition, build excitement for Managed Services business, and generate interest.
• Maintains pipeline and candidate records in appropriate Applicant Tracking System; generates regular reports and analyzes results to share feedback with stakeholders on time to hire, quality of hire, and sourcing.
• Represents HCTec at hiring events, job fairs, and in community and workforce partnerships.
• Generates creative sourcing and recruitment campaigns and strategies; Translates value proposition and campaign ideas to Marketing team and creative agency for execution.

Recruiting and Selection

• Hires quality candidates within agreed-upon timeframes and compensation ranges.
• Builds relationships with prospective candidates through a polished and professional approach, competitive drive, and sense of urgency.
• Determines applicant qualifications by sourcing applicants, screening and analyzing responses, verifying references, and comparing qualifications to job requirements.
• Facilitates communication between the candidate and interview teams, ensuring a positive experience for both candidate and employer.
• Serves as primary contact for candidate throughout the interview, selection, and hiring process, including answering questions, negotiating compensation, and presenting job offers. Assist candidates in answering questions they have related to the position including but not limited to payroll, benefits, time off, travel and holiday pay.
• Hands off selected candidates as appropriate to HR team and hiring manager for onboarding.
• Regular and reliable attendance.
• Perform other duties as assigned.

Additional Information:

Customer Focus:

• Positions primarily serves internal and external customers.

KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education: Bachelor’s Degree in Business, Marketing, Human Resources, Communications or other relevant field required.

Experience: 3-5 years recruiting experience in IT field, specifically recruiting service center and credentialed technology professionals. Some experience working in an in-house corporate recruiting team preferred but not required. Working knowledge of technical positions and certifications. Healthcare experience helpful but not explicitly required.

Certifications & Licenses: Valid State Drivers’ License

Skills and Abilities:

Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Foundational Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc.

Foundational Communication -- Simple messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures.

Routine Business Problems -- Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.

Job Specific Impact -- Decisions generally affect own job or assigned functional area.

Foundational Judgement -- Results are defined and existing practices are used as guidelines for how to complete work activities’ works closely with supervisors/manager who provides broad guidance and overall direction.

Foundational Planning / Organization -- Prioritize assigned and routine tasks. Handle appropriately.

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts.

Noise level in the work environment is typical for an office and/or hospital environment.

Minimum overnight travel (up to 10%) by land and/or air.

I have read the Recruiter-Managed Services job description and meet or exceed the qualifications to fulfill this position. I agree to follow the Company’s policies, procedures and rules. I accept the responsibilities listed above and attest I am willing and able to perform these job functions with or without a reasonable accommodation.