Easy applyno account needed

IT Support Analyst II

HCTec · IT Help Desk & Service Desk · Recruiting & Staffing · On-call duty · Associate's Degree · 7 months ago

Smart Apply

Similar jobs

2,133,724open jobs

137,391companies

243,626added this week

Browse all

Salary

≈ $48k – $96k per year (Estimated)

Location

In office (Chandler)

Seniority

Middle · 2+ years exp

Employment

Full-Time

Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Apr 23, 2026.

Overview

Company

Impact

Profile match

HCTec

Contact Us Keywords... About Us HCTec: The HIT Partner Health Systems Count On HCTec partners with health systems and ambulatory clinics across the country to deliver dependable managed services, expert professional services, and specialized IT staffing.

hctec.com · HQ: Brentwood, United States · Recruiting & Staffing · EHR & Clinical Software · IT Help Desk & Service Desk · IT Staffing & Staff Augmentation · Enterprise Apps Implementation Partners · 51-200 employees · Est. 2010

Job Summary:

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities, and the ability to communicate technical information to non-technical users.

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Key Responsibilities:

Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
Answer and respond to and resolve help desk requests in a timely manner.
Analyze and troubleshoot complex technical problems and provide effective solutions.
Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
Perform routine maintenance on computer systems, such as backups and software updates.
Manage user accounts and permissions across various systems and applications.
Participate in the development and implementation of IT policies and procedures.
Document and maintain a knowledge base of common issues and solutions.
Assist with the testing and implementation of new software and hardware.
24/7 On-Call IT Support rotation.
Travel to client locations in the local area.

Qualifications:

2+ years of experience in IT support or related role.
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
Experience with server administration and virtualization technologies.
Excellent written and verbal communication skills.
Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

Free account

Stop reading job ads. Get the ones that fit.

One free account turns this page into a shortlist built around your stack, your level and your pay.

Match on every job. Stack, seniority, pay and location, scored against your profile.

2,133,724 open roles. Read straight off company career pages, refreshed every day.

Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.

3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.

Create a free account Continue with Google

Free forever. No card. Under a minute.

Your match

How well do you fit this role?

Two answers are enough for a real match. No account needed.

Check my fit

Answers stay in this browser until you create an account.

Recommended for you based on this role

Support

Remote, many countries

Similar stack

Same company

Chandler

Centers IT Support Technician 1 hour ago

In office · 3+ years exp · Associate's Degree · Las Vegas

DevOps

Windows

Apply