Assistant Sales Call Centre Manager
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Location
In office (Tzaneen)
Employment
Full-Time
First seen by Alion on Nov 5, 2026. HeadHunters scores A on the Alion truth index.
Overview
Company
Impact
Profile match
HeadHunters is a South African recruitment agency based in Gqeberha that sources permanent and contract staff for employers in finance, insurance, sales, manufacturing, engineering, hospitality and other sectors. Its adverts, published on the JobMail job board, cover Gqeberha, Durban, Sandton, Centurion, Pretoria, Pietermaritzburg, George and other South African cities on behalf of client companies. Recent assignments include commercial underwriters, external customer sales consultants, financial planning associates, creditors controllers, financial managers and solar installation electricians.
Requirements:
- Matric or equivalent.
- Relevant business, sales or management qualification.
- Minimum 5 years' sales call centre experience, including at least 3 years in a management or leadership role.
- Proven experience managing multiple teams and inbound/outbound operations.
- Strong working knowledge of CRM systems and social media lead generation is essential.
- Demonstrated ability to analyse leads, optimize allocation and improve sales conversion.
- Proven ability to recruit, train, coach, motivate and evaluate sales teams.
- Experience setting sales targets and managing performance-based incentive programs.
- Strong analytical, reporting, communication and leadership skills.
- Experience in consumer products, direct sales or lay-by sales advantageous.
- Daily leadership and sales planning.
- CRM, social media leads and lead allocation (critical requirement).
- Sales Management and target achievement.
- Recruitment, training and team motivation.
- Sales incentives and performance recognition.
- Reporting, financial and operational accountability.
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