Branch Manager - Nelspruit

• Matric or equivalent.
• Sales Management and Business Qualifications (Essential).
• Minimum of 7 years Team Management experience (Essential).
• Minimum of 10 years Senior Sales and Sales Management Experience (Essential).
• Minimum of 7 years Inventory Management and Oversight experience important (Essential).
• Experience dealing with HR matters.
• Knowledge of batteries preferred but not essential.
• Experienced in performance measurement and management using targets and KPI’s.
• Strong understanding and knowledge of income statements and performance measurements, gross profit, cost management, net profit, stock management and stock efficiency measurements.
• Experience in Warehouse Management.
• Experience with asset oversight: cell phones, company vehicles, laptops, etc.
• The ability to build and retain good relationships with staff and various stakeholders including suppliers, HO, other branches and senior management.
• Client centric, sales and target driven.
• Strong business and commercial motivation and understanding.
• Strong leadership skills - experience in dealing with diversity.

Sales

• Targets - set targets and ensure that approved targets are met.
• Manage sales and warehouse staff and provide them the support to perform their duties with success.
• Participating and assisting in strategy meetings and sales planning.
• Host weekly meetings with sales staff to discuss issues, such as, sales turn over, margins, stock issues, forecast, debtor and general issues.
• Monthly reports (including sales) - Director feedback.
• Maintain personalised contact with all major customers, acknowledging and responding appropriately to their needs, demands and preferences.
• Monitor trends in customer requirements.
• Maintain conversant with all existing and potential products that are made available from the suppliers.
• Ensure on-going communication with all entities.
• Co-ordination of daily sales.
• Supporting existing and new wholesale customer accounts.
• Manage “walk in” wholesale accounts.
• Handling of all exports together with the relevant paper work and export documentation.
• Ensuring that sales orders are accurately processed.
• Ensuring that the correct battery is supplied into specified application.
• Communication with the warehouse with regards to stock queries.
• Communicate with dispatch in co-ordinating urgent deliveries.
• Phone client base daily against area listings.
• Update customer data base continually.
• Advise and communicate with Procurement Manager of any stock shortages.
• Managing back orders and up-dating clients on progress with regards to ETA’s.
• Visit customer where possible in order to ensure good on-going relationships.
• Note: Will be expected to assist with stock take as and when required.
• Adhere to the branch housekeeping rules.
• Adhere to the safety rules and standards.
• Adhere to the environmental policies, procedures and practices.

• Create sales objectives through sales plan which is in support of national objectives for the company.
• Building and maintaining rapport with key customers; identifying new customer opportunities.
• Maintain and expand customer base by counselling direct sales representatives.
• Recommends product lines by identifying new product opportunities, product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
• Implement trade promotions by publishing, tracking and evaluating trade spending.

• Contribute regional sales information.
• Providing recommendations to strategic plans.
• Reviewing strategies.
• Preparing, submitting and completing action plans.
• Ensuring quality, quantity and service are up to customer standards.
• Resolving customer complaints and solving problems.
• Identifying sales trends and reporting trends to directors.
• Determining which regional sales system to implement to improve sale.

• Preparation of annual budget.
• Scheduling expenditures.
• Analysing variance and reporting to Head Office.
• Ensuring sales team follows correct financial procedures as implemented by Head Office.

• Scouting for potential to increase sales team.
• Training staff on policies and procedures.
• Monitoring performance of sales team.
• Completion of annual performance appraisals for sales team.