Sales Coordinator, Digital & Network Development

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Sales Coordinator, Digital Network Development (DND), will report to the DND Sales Director and will be responsible for supporting the growth of both myClinicalExchange and Clinical Readiness solutions.

The core responsibilities include (1) Assist the Academic Coordinators at colleges and universities complete order forms, basic set-up forms, complete IT and Security reviews, and determine payment methods so that students can access clinical rotations. (2) Manage the Academic Case Queue, (3) Gain insight into the everyday challenges of an Academic Coordinator and serve as a resource for simple questions and/or basic user tips and training, (4) uncover opportunities to introduce the Clinical Student Edition portfolio and route SQLs to the HigherEd Solution Executive, and (5) uncover the hospitals outside of the mCE community who would benefit from joining the mCE community and route those SQLs to the appropriate mCE Solution Executive..

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Process order forms for existing academic customers who need to add mCE programs.
• Participate in team meetings and huddles
• Work closely with the sales team and the Digital Network Development (DND) Business Development Representative (BDR) to ensure BDR initiatives are on track in coordination with sales, marketing, and product management.
• Collaborate with product and marketing to ensure sales needs are being supported, i.e. coordination of webinars, ensuring demo site tools are current and effective, coordinating product update calls with Account Management teams, etc.
• Work with product management and marketing to coordinate successful use of our Consensus demo tool.
• Perform other duties as assigned by management.

Qualifications

Requirements

• Associate degree in business or within a clinical discipline
• BS or BA degree desired
• 2-5 years of work experience
• Salesforce Lightning
• Microsoft Office (Excel, PowerPoint, & Word specifically)
• Microsoft Outlook & Teams

Qualifications

• Ideal candidate will also have experience with the tasks of an Academic Coordinator.
• Understanding the various responsibilities of an Academic Coordinator
• Effective communication to hold the customer mutually accountable for completing the tasks necessary for students to conduct clinical rotations.
• Ability to work in an entrepreneurial culture, contributing to one of HealthStream’s values of continuously improving.
• Comfortable working independently in a fast paced, results oriented environment.
• Excellent written and oral communication skills
• Ability to work in a deadline-conscious, results-driven environment.
• Detail oriented. Excellent organizational and response skills
• Analytical and problem-solving skills
• Ability to multi-task. Efficient worker.
• Ability to handle stress and maintain excellent customer service.
• Ability to lead, own, and drive a project (project management)
• Self-starter, high character, accountable
• Ability to engage with customers in a professional manner representing HealthStream with a high level of integrity.
• Technical aptitude. Strategic Thinker. Problem Solver.

Compensation

• The salary range for this position is $20.00 - $22.30 hourly (roughly $40,160 - $46,384) with an OTE of roughly $52,208 - $60,299 after quarterly KPI bonus if achieved. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream’s Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.

Req #48491