QA Tester and Project Coordinator / AI-Powered

HelloMe Money, a product of HelloMe Limited, is a fintech digital banking organization striving to offer Banking as a Service (BaaS) with international payment solutions. Our mission is to create financial products that empower customers to manage their finances efficiently. We provide innovative digital banking services, placing our clients in control of their financial opportunities. At HelloMe, we adhere to four key principles: empowering our customers, maintaining integrity, showing care and diligence, and putting customers at the heart of our operations. We exist to cater to the everyday financial needs of our customers, transforming financial services as an alternative to traditional banking, without borders.

We are recruiting to fill the position below:

Job Title: QA Tester & Project Coordinator / AI-Powered

Location: Nigeria

About the Role

• We are seeking a detail-oriented, analytical, and results-driven QA Tester (AI-Powered) / Project Coordinator to join our growing cross-border FinTech team.
• The role also involves coordinating software development projects, tracking deliverables and timelines, facilitating communication between technical and business teams, managing project documentation, and supporting successful software releases.
• The ideal candidate must be comfortable using AI tools to support test case generation, test automation, defect analysis, regression testing, API validation, and testing documentation, while independently verifying AI-generated outputs for accuracy and reliability.
• The successful candidate will be responsible for conducting hands-on software testing using AI-powered tools and conventional QA methodologies, identifying and documenting defects, validating fixes, and ensuring that software products meet functional, technical, security, and business requirements before release.

Key Responsibilities
AI-Assisted Quality Assurance and Software Testing:

• Use AI-powered testing tools to generate test cases, identify edge cases, support test automation, and improve testing efficiency.
• Perform functional, integration, regression, smoke, exploratory, and end-to-end testing of web and mobile applications.
• Identify, document, track, and retest software defects, ensuring timely resolution.
• Conduct API testing using Postman or equivalent tools and validate third-party integrations.
• Validate AI-generated test scripts, test data, and results before relying on them for QA decisions.
• Test cross-border payments, remittances, digital wallets, virtual accounts, FX transactions, and payment workflows.

FinTech Payment and Security Testing:

• Support security, performance, usability, and post-release testing activities.
• Verify data accuracy, transaction integrity, and application behaviour under different conditions.
• Validate transaction processing, payment statuses, notifications, settlement, reconciliation, and failed-payment recovery.
• Test authentication, authorization, role-based access, and relevant KYC/KYB, AML, and fraud-monitoring workflows.

Project Coordination and Delivery:

• Follow up with developers, Product, DevOps, Operations, and other stakeholders on pending tasks and blockers.
• Escalate risks, delays, and unresolved issues to the appropriate supervisor.
• Track project timelines, sprint activities, milestones, deliverables, and outstanding tasks.
• Coordinate software projects from planning and development through testing, release, and deployment.
• Coordinate stand-ups, sprint reviews, testing sessions, UAT, and release meetings.

Defect, Release and Documentation Management:

• Coordinate release readiness checks and verify fixes before deployment.
• Prepare concise reports on testing progress, defect trends, project risks, and release readiness.
• Maintain test cases, test evidence, defect logs, QA reports, and project status updates.
• Support staging validation, production verification, and rollback coordination when necessary.

Continuous Improvement:

• Monitor recurring defects and support root-cause analysis.
• Perform other related duties assigned by Management.
• Ensure AI tools are used responsibly, with appropriate data protection and human review.
• Recommend AI tools, test automation opportunities, and QA process improvements.

Requirements & Qualifications
Education:

• Demonstrable experience using AI tools to support software testing, test case development, defect analysis, or automation.
• Relevant QA, software testing, Agile, or project management certifications are an advantage.
• Experience with Agile/Scrum workflows, issue tracking, and software release processes.
• Experience testing web applications, mobile applications, REST APIs, and software integrations.
• Minimum of 3–5 years of practical experience in Software Quality Assurance, Software Testing, or Quality Engineering.
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a related discipline.
• Experience coordinating software projects, tracking deliverables, and working with cross-functional technical teams.
• Experience in cross-border FinTech, banking, payments, remittance, or other financial services is strongly preferred.

Required Technical Skills:

• Testing tools: Postman or equivalent API testing tools; familiarity with Selenium, Cypress, Playwright, or similar automation frameworks is an advantage.
• AI-assisted testing: Practical use of AI tools such as ChatGPT, Claude, GitHub Copilot, or specialised AI testing platforms.
• FinTech knowledge: Understanding of payment lifecycles, transaction validation, reconciliation, and financial data accuracy.
• Reporting: Ability to prepare clear test reports, defect logs, project updates, and release documentation.
• Technical knowledge: Understanding of APIs, HTTP status codes, JSON, databases, SQL basics, webhooks, and software development lifecycles.
• Project management: Jira, Trello, ClickUp, or equivalent task and project tracking tools.

Key Competencies:

• Ability to use AI tools critically rather than relying blindly on generated results.
• Ability to manage competing priorities and meet deadlines.
• Excellent coordination, communication, and follow-up skills.
• High integrity, confidentiality, and awareness of financial data security.
• Strong analytical thinking and attention to detail.
• Ability to work independently and collaboratively in a fast-paced FinTech environment.
• Practical, hands-on testing and problem-solving skills.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.