STAGE - Assistant service relation clientèle H/F
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Location
In office (Paris)
Seniority
Intern
Visa
Sponsors visas in United Kingdom; no register of this country names it
Employment
Internship
Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 14, 2026.
Overview
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Hermès is a French luxury goods house headquartered in Paris that designs, makes and sells leather goods, silk, ready-to-wear, jewellery, watches, home objects and fragrance and beauty products. Founded in 1837 by Thierry Hermès as a harness workshop, it is still controlled by the founding family, is listed on Euronext Paris and runs boutiques worldwide, with major workshops and offices in Pantin and the wider Paris region. Its openings cover boutique sales associates, product managers, communications and media roles, client development, craft and production staff and its Generation H internships.
Rejoignez Hermès, une maison de luxe française emblématique. En tant que stagiaire assistant service relation clientèle, vous contribuerez au traitement des commandes, à la relation client et à des projets transverses. Vous devez maîtriser les outils bureautiques, avoir un niveau d'anglais intermédiaire et aimer organiser votre travail. Une sensibilité pour l'univers de la décoration, du luxe ou du service client est un atout.
Missions
- Contribuer au traitement des commandes, y compris la saisie des commandes d'échantillonnage et le suivi des commandes.
- Participer à la relation client en répondant aux demandes par e-mail et téléphone, et en traitant les litiges.
- Contribuer à des projets transverses au sein du service, en participant à la réflexion sur les processus internes.
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