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Location
Remote (likely EAEU)
Employment
Full-Time

First seen by Alion on Oct 12, 2026.

Overview
Company
Impact
Profile match
HeroCraft is a game developer and publisher headquartered in Limassol. It creates strategy and role-playing titles for mobile and PC platforms. The company has released well over a hundred games.

We are looking for an engineer to join our partner company, Semaphore (semaphoreui.com) and help enterprise customers evaluate the product and choose the right solution. You will manage the technical side of the sales process, from understanding customer needs and requirements to product demonstrations, testing, and coordinating next steps with the sales team.

Responsibilities

  • Handle inbound enterprise leads, identify customer needs, and develop sales opportunities.
  • Conduct technical discovery: understand customers' infrastructure, deployment methods, security requirements, and integrations.
  • Deliver product demos, tailoring scenarios to customer needs and the technical expertise of the audience.
  • Support product evaluations and Proofs of Concept (PoCs), answer technical questions, and involve product and engineering teams while providing them with clear context.
  • Work with the sales team to move deals forward: document requirements, agreements, and next steps, and ensure timely follow-up.

Requirements

  • Technical background and the ability to confidently discuss infrastructure with DevOps, Platform, and SRE teams.

  • Strong listening skills, the ability to ask relevant questions, and explain complex technical concepts clearly to both engineers and business stakeholders.

  • English proficiency sufficient to independently conduct discovery calls and product demos.

  • Ability to work independently: meet commitments, manage follow-ups, prioritize multiple deals, and proactively communicate risks.

Nice to Have

  • Experience with Linux, cloud and on-premises infrastructure, Ansible, Terraform / OpenTofu, CI/CD, containers, and Kubernetes.

  • Knowledge of networking, SSO, enterprise security, self-hosted and air-gapped environments.

  • Additional European languages and Russian are a plus.

What We Offer

  • Full-time, remote position.

  • Competitive compensation: base salary + bonus (based on KPIs and revenue).

  • Budget for tools, conferences, and certifications.

  • Opportunity to work with a steadily evolving product that is well-loved by the DevOps community.

Who This Role Is For

Sales / Solutions Engineers with experience in B2B SaaS or infrastructure products; DevOps / Platform / Infrastructure Engineers interested in working with customers; technical consultants or implementation engineers with customer-facing experience.

Prior knowledge of Semaphore is not required. What matters most is a strong technical foundation, interest in the product, and willingness to work regularly with customers.

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