Salesforce Omnistudio Solution Architect

HIKE2 is a business transformation partner, enabled by technology. We help organizations identify the right problems to solve, navigate complex change, and build the capabilities they need for what’s next.

With deep roots in complex and regulated industries, including legal, financial services, insurance, professional services, high-tech, and the public sector, we bring together business advisory, design, data, AI, technology, engineering, and change expertise as one integrated team. We help clients turn strategy and possibility into execution and measurable outcomes.

Great transformation starts with curiosity. We take the time to understand our clients, bring deep expertise and a strong point of view, and work alongside them to turn complex problems into practical action. There is no cookie-cutter approach at HIKE2. Our goal is to leave every client more capable, confident, and prepared for what’s next.

At HIKE2, Our Values Shape How We Work

• We Are One Team, All In. We collaborate across roles and disciplines, show up for one another, and share ownership for the work and the outcome.

• We Grow Together. We stay curious, seek feedback, share what we know, and invest in the growth of ourselves, our teammates, and our clients.

• We Commit to Success. We take ownership, follow through, set a high bar for quality, and stay focused on meaningful outcomes.

• We Envision What's Next. We look beyond the immediate ask, bring a point of view, challenge assumptions, and turn new possibilities into practical opportunities for transformation.

If you're curious, collaborative, energized by complex problems, and excited about helping organizations transform and build what's next, we'd love to meet you.

HIKE2 is looking for a Salesforce Omnistudio Solution Architect to join our growing Salesforce Practice. In this role, you will serve as a trusted technical advisor to clients, designing scalable, innovative Salesforce solutions that leverage OmniStudio and the broader Salesforce platform. You will work closely with clients, business stakeholders, developers, and delivery teams to translate complex business requirements into thoughtful technical architectures. The ideal candidate combines deep Salesforce expertise with strong consulting skills and the ability to communicate complex technical concepts to both technical and non-technical audiences.

This is an opportunity to play a key role in delivering transformational Salesforce solutions while helping shape best practices across our Salesforce Practice.

What You'll Do

• Lead the architecture and design of complex Salesforce solutions using OmniStudio and Salesforce platform capabilities.

• Design and implement solutions using OmniStudio tools, including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and related technologies.

• Translate business requirements into scalable, secure, high-performing technical architectures.

• Serve as a technical leader and trusted advisor for clients throughout the implementation lifecycle.

• Collaborate with business analysts, Salesforce developers, project managers, and client stakeholders to define solution strategies.

• Conduct technical discovery sessions and participate in requirements gathering, solution design, and architecture reviews.

• Develop solution architecture documentation, technical specifications, integration designs, and implementation standards.

• Design integrations between Salesforce and external systems using APIs, middleware, and Salesforce integration technologies.

• Ensure solutions follow Salesforce best practices for scalability, security, performance, maintainability, and data integrity.

• Provide technical leadership and mentorship to Salesforce developers and consultants.

• Review proposed solutions and code to ensure alignment with architectural standards and business requirements.

• Identify technical risks, dependencies, and opportunities for optimization throughout the project lifecycle.

• Stay current with Salesforce platform innovations, OmniStudio capabilities, and emerging Salesforce technologies.

• Contribute to internal Salesforce methodologies, reusable assets, accelerators, and best practices.

• Support pre-sales activities, including solution demonstrations, technical discovery, estimates, proposals, and client presentations when needed.

Requirements

• 7+ years of Salesforce experience, with significant experience in Salesforce architecture and solution design.

• Strong hands-on experience with Salesforce OmniStudio.

• Demonstrated expertise with:

• OmniScripts

• FlexCards

• DataRaptors

• Integration Procedures

• Salesforce Data Cloud and/or Industry Cloud technologies

• Salesforce APIs and integrations

• Strong understanding of Salesforce architecture, data modeling, security, automation, and integration patterns.

• Experience designing enterprise-scale Salesforce solutions and working across complex technical environments.

• Experience with Salesforce Industries/Industry Cloud is highly preferred.

• Strong understanding of REST/SOAP APIs, middleware, and enterprise integration patterns.

• Ability to translate complex business requirements into practical technical solutions.

• Excellent client-facing communication and presentation skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Experience leading technical teams and mentoring Salesforce professionals.

• Ability to manage multiple priorities in a fast-paced consulting environment.

Salesforce Certifications

One or more of the following certifications is strongly preferred:

• Salesforce Certified Technical Architect

• Salesforce Certified Application Architect

• Salesforce Certified System Architect

• Salesforce Certified B2B Solution Architect

• Salesforce Certified Industries-related credentials

• Salesforce OmniStudio-related credentials

The salary range for this position is: $150-$185k+/annually. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. This range is exclusive of any bonuses or commissions. HIKE2 offers a wide range of benefits for full time employees which may include medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

Don’t meet every requirement?

As an innovation consultancy, we recognize that talent is not always related to job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive impact, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.

Accommodation Statement

We are committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the hiring process. If you require an accommodation to complete the application or participate in the interview process, please let us know.

BGC Notice

Employment may be contingent upon successful completion of a background check, conducted in compliance with applicable federal, state, and local laws.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At HIKE2, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

US Citizenship

Due to the nature of our client work, all applicants must reside in the U.S. and hold US Citizenship to be considered for employment. Hike2 cannot sponsor work authorizations or visas now or in the future.

EEO Statement

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Disclaimer

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications and may be modified at any time to meet business needs.