Distribution Analyst , Compliance
This is your chance to be part of a Global Distribution Team, an important part of Hilton's global Commercial Services organization. As Analyst, Distribution Performance - Compliance, you will support the team responsible for booking channel management and negotiations, booking channel optimization and operations, and services including payment and transaction settlement for online and digital third-party channels driving business to Hilton's hotels globally. On the Global Distribution team reporting to Senior Manager, Distribution Strategy EMEA, you will be responsible for analyzing and supporting the revenue management and distribution strategy of business initiatives, performing rate parity root cause analysis, maintaining standards for rate plans, rates, product sequencing, and other related processes supported by various teams, analyzing the quality of all major functions performed by the team, and implementing corrective action when necessary.
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Develop, implement, and execute business processes to support the department
Coordinate with other internal teams to craft strategies and achieve breakthroughs that support the wider Commercial Services objectives
Perform rate parity root cause analysis and quality checks
Support other functions when demand is high by sharing the workload regardless of your core team responsibilities.
Create and communicate hotel-level compliance guides, initiatives, and training material
Analyze results of various product distribution and rate monitoring initiatives
Craft and deliver hotel-level compliance solicitations and corrective action processes
How you will collaborate with others:
Collaborate with partners, internal and external stakeholders on technology enhancements, shopping requests, and performance tracking mechanisms
Collaborate with external vendors to document bugs and enhancement requests and following project management methodologies to resolve identified system/application issues or limitations
Work with other Corporate teams on special project/program requests that impact CRS, GDS, and OTA distribution channels
What projects you will take ownership of:
Identify and implement efficiencies using automation or streamlining that save time and money or generate additional revenues
Manage process-improvement projects to increase execution efficiency with both internal and external stakeholders
You have these minimum qualifications:
One (1) year of professional experience
Quantitative and qualitative analytics skills and reasoning to creatively identify the strengths/weaknesses of alternative and differentiated solutions, conclusions or approaches to hard problems
Proficiency in Windows and Microsoft Office applications
Work an office schedule out of Watford, England
It would be useful if you have:
Bachelor's Degree
Three (3) years of professional experience.
Experience working in a hospitality or online environment
Experience with SmartSheet, SQL, and Google Docs
Intermediate knowledge of hotel rate distribution and parity landscape.
Previous experience with Hilton such as RMCC or HRCC
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