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Salary
$35k – $80k per year (Estimated)
Location
Remote/Hybrid (Guarulhos, Brazil)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match
Hitachi is a Japanese conglomerate founded in 1910 by Namihei Odaira as an electrical repair shop inside a copper mine, which grew into one of the country's largest industrial groups. After a decade of restructuring it now concentrates on digital systems and services, green energy and mobility, selling grid equipment through Hitachi Energy, trains and signalling through Hitachi Rail, and storage and data platforms through Hitachi Vantara. Its Lumada portfolio ties operational technology to software, and the 2021 acquisition of GlobalLogic gave the group a large digital engineering arm serving customers outside Japan.

Location:

Guarulhos, São Paulo, Brazil

Job ID:

R0143608

Date Posted:

2026-09-09

Company Name:

HITACHI ENERGY BRASIL LTDA.

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule:

Full time

Remote:

No

Job Description:

A oportunidade:

Responsável por planejar, coordenar e controlar operações de exportação, fornecendo suporte estratégico e operacional às áreas de negócio, garantindo conformidade aduaneira, eficiência logística, gestão de riscos, governança dos processos e entrega dos projetos dentro dos requisitos de prazo, custo e qualidade estabelecidos.

Como você causará impacto:

  • Planejar, coordenar e gerenciar operações de exportação de ponta a ponta, garantindo o cumprimento dos cronogramas dos projetos, requisitos contratuais, conformidade fiscal, aduaneira e visibilidade para todas as partes envolvidas.

  • Receber, analisar e validar as Export Shipping Instructions (ESI), avaliando requisitos logísticos, documentação aplicável, restrições operacionais e impactos no cronograma do projeto.

  • Conduzir reuniões de kick-off, acompanhamento e follow-up dos projetos, garantindo alinhamento entre stakeholders internos e externos durante toda a execução da operação.

  • Definir estratégias logísticas e coordenar a contratação de fretes marítimos, aéreos e rodoviários, assegurando a melhor relação entre custo, prazo, qualidade, capacidade operacional e compliance corporativo.

  • Conduzir processos de cotação, negociação e contratação de agentes de carga, transportadoras e demais fornecedores, incluindo gestão de custos extraordinários e resolução de questões comerciais durante a execução dos embarques.

  • Garantir a emissão, validação e controle de toda a documentação de exportação, incluindo Commercial Invoice, Packing List, DU-E, certificados de origem, documentação IMO, conhecimentos de embarque e demais documentos exigidos para cada operação.

  • Gerenciar operações complexas e regimes especiais de exportação, incluindo Drawback, Exportação Temporária, Back-to-Back, operações triangulares, remessas expressas e demais modalidades aplicáveis ao negócio.

  • Atuar como principal ponto de contato entre clientes internos, áreas de negócio, Project Managers, despachantes aduaneiros, operadores logísticos, fornecedores e clientes externos.

  • Monitorar indicadores de desempenho (KPIs) e SLAs dos projetos e fornecedores, promovendo análises de performance, planos de ação e melhoria contínua dos processos.

  • Garantir que todas as operações de exportação sejam executadas em conformidade com as diretrizes de Saúde, Segurança e Meio Ambiente (HSE), bem como requisitos específicos aplicáveis a cargas especiais e perigosas.

  • Responsável por garantir o cumprimento das normas, procedimentos e diretrizes internas e externas aplicáveis.

Requisitos:

  • Ensino Superior Completo em Comércio Exterior, Logística, Administração, Relações Internacionais, Engenharia, Economia e/ou áreas correlatas.

  • Possuir Inglês Avançado (mandatório)

  • Conhecimentos em: Gestão de Projetos e Project Cargo.

  • Possuir Conhecimentos em: Power BI, Lean ou Lean Six Sigma. (Mandatório)

  • Possuir Conhecimentos em Legislação Aduaneira Brasileira e Comércio Exterior e Inconterms (diferencial)

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well asHitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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