Service sales specialist

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The opportunity：

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle-from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you’ll make an impact：

1.You will conduct regular customer visits to develop service project opportunities, including extension, retrofit and strategic spare-parts business. You will actively support internal and external customers and collect customer feedback.

2.You will receive RFQs from end or internal customers, register them in SFDC, conduct RFQ assessments, and allocate support tasks to internal technical and commercial support teams.

3.You will maintain and update service-project pipeline information in SFDC to drive more accurate business forecasting.

4.You will analyse customer RFQs, initiate risk review processes where necessary, define technical solutions, and gather technical documentation and cost data from internal functional teams.

5. You will calculate bidding prices, set pricing strategies, prepare bid documents for submission, and follow up on customer negotiations and clarifications.

6.You will support contract signing and collaborate with the commercial team to register contracts in the SAP system.

7.You will hand over awarded contracts to the project delivery team and support project managers with customer communication throughout project execution.

8. You will practically apply digital tools and data to support customer interactions, service execution, and issue resolution:

• Utilise service systems such as Salesforce, ServiceNow, along with productivity tools such as Copilot, to improve customer support and operational follow-up.
• Leverage digital tools, such as Power BI dashboards, or AI-enabled productivity solutions where relevant, to support service quality, communication, and process efficiency. 9. You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines. 10.Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background：

1. Bachelor and above. Preferred major in mechanical/electrical engineering and related.

2.Over five years sales/sales support experience, and good knowledge about DISC products.

3.Fluent English skills in written, oral and reading.

4.Good communication and presentation skills, customer orientation.

5.Good team player.

6.Like challenges and interested in learning new things/knowledge.

More about us：

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us - in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year

2.Flexible Benefit program (Supplementary Pensions included)

3.Medical Insurance(outpatient and inpatient)

4.Long service awards

5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested - don’t delay, apply today! All other questions can be directed to Talent Acquisition Partner: Rebecca Chen, WeChat: rebeccachen2000.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well asHitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.