Underwriter (Nelspruit)

Underwriting is about more than accepting or declining risk.

It’s about applying sound judgement, balancing risk and profitability, and delivering the kind of service that strengthens broker relationships and builds trust in every interaction.

We're looking for an Underwriter who understands that.

Reporting to the Team Leader: Underwriting, this role is responsible for assessing and managing commercial insurance risks in line with Hollard's underwriting philosophy and governance requirements. You'll play a critical role in supporting brokers, delivering technical underwriting expertise, and ensuring a seamless customer experience while maintaining sound risk management principles.

This is more than a risk assessment role.

It's about balancing underwriting discipline, broker service, regulatory compliance, and commercial decision-making to deliver sustainable portfolio performance

You'll:

• Assess new business risks in accordance with underwriting guidelines and accepted risk management principles.
• Make sound underwriting decisions relating to the acceptance or declinature of risks within delegated authority.
• Provide technical underwriting expertise and support on underwriting referrals.
• Manage reinsurance referrals and placement requirements where applicable.
• Operate within approved underwriting mandates, including pricing, discount, and risk acceptance parameters.
• Manage policy endorsements, renewals, refunds, multi-claimants, and day-to-day underwriting queries.
• Take ownership of broker and client queries, ensuring timely communication and resolution.
• Ensure compliance with underwriting guidelines, regulatory requirements, Treating Customers Fairly (TCF) principles, and standard operating procedures.
• Escalate complex risks and underwriting exceptions in line with governance requirements.
• Ensure accurate policy documentation is issued and maintained
• Build and maintain strong relationships with brokers, clients, and internal stakeholders.
• Support service excellence by delivering reliable underwriting support to brokers and claims teams.