Accounts Receivable Analyst
Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Sep 29, 2026. HomeServe scores B on the Alion truth index.
Position Overview:
The Accounts Receivable Analyst is a detail-oriented individual with a minimum of 3+ years of Accounts Receivable experience responsible for general Accounts Receivable tasks, including the timely analysis and processing of high-volume transactions, including Customer Refund and chargeback processing, billing, maintaining customer accounts, and application of receipts. The applicant will be responsible for proactively tracking and resolving outstanding payment issues in a timely manner.
The applicant will be responsible for updating, maintaining, and reconciling cashbooks (Excel files) daily, as well as analyzing A/R aging reports/files and be able to create analyses in Excel (pivot tables, slicers, etc.).
The candidate must have knowledge of general accounting principles and be proficient in accounting software and MS Office (especially Excel). The applicant should display a positive and proactive attitude, strong organizational skills, and the ability to prioritize and multitask. She/he should be a strong communicator, both written and oral, as the position requires frequent dealings with colleagues in other parts of the organization and vendors.
Responsibilities:
- Conduct account research and analysis - requiring interaction with personnel across the company who impact the movements of the various accounts.
- Prepare, maintain, and analyze various reports
- Follow-up on all major variances or reconciling items on a timely basis.
- Process all financial transactions related to Fee for Service / Installation Business.
- Enter and post customer payments by recording cash, checks, and credit card transactions
- Posts revenues by verifying and posting batched job/service call invoices.
- Reconcile and Analyze Accounts to the Wennsoft General Ledger daily and at month end; provide reconciled cashbooks Staff Accountant at month end for review and approval.
- Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and customers.
- Collections
- Review accounts on the A/R aging regularly communicating with the internal collections expert on required actions.
- Write off accounts that are to be sent to the external collections agency based on A/R aging calls/depot instructions and approvals.
- Analysis on receivables - Aging reports
- Review daily aging report run out of Wennsoft (ATB report) and the automated aging report generated 2x per week and follow up with depot personnel as needed on outstanding balances that need their attention.
- Maintain accurate electronic files and evidence to support the cashbooks, cash receipt batches, write-off, adjustment, and refund batches.
- Assist with external and internal audits as required.
- Perform such other tasks and assignments to be determined by management
Job Requirements:
- Minimum of 3+ years of experience in Accounts Receivable: Bachelor’s degree in accounting, Finance or Business preferred.
- Strong accounting principles knowledge, research and analytical and multi-tasking skills
- Strong working knowledge of applicable accounts receivable/general ledger financial systems and procedures, and corporate procedures
- Thrives on change and willing to learn new skills
- Proficient in Excel
- Detail oriented, professional attitude and reliable
- Ability to follow up on pending issues and communicate status to management
- Consistently meets deadlines and proactively solves problems
- Possess strong organizational and time management skills
- Ability to interact with employees and customers in a professional manner
- Ability to be an effective team member and display initiative
- Demonstrated success working both individually and with a team in a fast-paced, high volume, deadline-oriented environment with emphasis on accuracy and timeliness
- Strong work ethic and attention to detail is required
- Excellent communication skills, both oral and written
- Ability to handle confidential information in a discreet, professional manner
- Ability to cultivate strong working relationships with personnel from various areas of responsibility within the organization
Minimum Physical Requirements:
The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk, and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Pay Range (Norwalk, CT): $28.52 - $38 per hour
Pay Range (Chattanooga, TN): $23.33 - $31.11 per hour
Annual Bonus Potential: 5%
HomeServe USA is an equal opportunity employer.
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